London Pet Club is looking for a reliable, organised and animal-loving individual to join our growing team as a Senior Dog Walker & Operations Assistant.
This is an exciting opportunity for someone who has professional dog handling experience and enjoys working with animals, while also developing their administrative and operational skills within a successful pet care business.
The ideal candidate will be someone who is confident managing dogs independently, understands dog behaviour, and is interested in learning more about the running of a pet care company. You will work closely with the owner to support daily operations, client relationships and the continued growth of the business.
DOG WALKING AND PET CARE
-Provide professional dog walking services for clients
-Safely manage walks with multiple dogs where required
-Understand and manage different dog personalities, behaviours and needs
-Provide excellent care and communication updates to clients
-Assist with occasional pet sitting, home visits and other pet care services
-Support with meet and greets and new client introductions where required
OPERATIONS AND ADMINISTRATION
-Assist with the day-to-day organisation of the business
-Help manage client enquiries via phone, email and messaging platforms
-Support scheduling, calendars and daily walk coordination
-Maintain accurate client and pet records
-Assist with onboarding new clients and contractors
-Support the owner with general business administration
-Help identify ways to improve systems, processes and customer experience
CLIENT EXPERIENCE
-Build professional relationships with clients and their pets
-Represent London Pet Club professionally at all times
-Provide a high standard of customer service and communication
WORKING HOURS
-3-5 days per week, Monday–Sunday
-Up to 20 hours per week
-Flexibility required depending on client needs and business requirements
We are looking for someone seeking a long-term opportunity who is able to commit to a minimum of 12 months.
PAY
-£15 per hour
-Paid monthly via invoice as a self-employed contractor
ESSENTIAL REQUIREMENTS
-Have professional dog handling experience
-Have a strong understanding of dog behaviour and body language
-Be confident handling dogs of different breeds and sizes
-Be reliable, organised and able to work independently
-Be comfortable communicating with clients professionally
-Have good attention to detail and administrative skills
-Be confident using smartphones, apps and basic computer systems
-Have an iPhone with sufficient data to use company applications
-Be physically fit and comfortable working outdoors in all weather conditions
-Be a non-smoker
-Be aged over 21
DESIRABLE EXPERIENCE
-Previous experience working as a dog walker or dog trainer
-Experience using scheduling software or customer management systems
-Interest in social media, marketing or small business operations
-Experience supporting or training other team members
LEGAL AND COMPLIANCE REQUIREMENTS
These must be completed during the trial period. Candidates are responsible for associated costs.
-Proof of identity and right to work in the UK
-DBS check
-Public liability insurance
TRIAL PERIOD
Successful candidates will complete a 1-month trial period. During the trial, you will be assessed on your ability to:
-Safely handle and walk dogs
-Manage different dog behaviours
-Communicate professionally with clients
-Use company applications and tracking systems
-Provide high-quality pet care
APPLY
Please apply with your CV and covering letter explaining your experience and why you would like to join London Pet Club.
PLEASE NOTE
We are based in London, United Kingdom, and we are not affiliated with the company "Pet Club" based in Arizona.
Pay: £15.00 per hour
Application question(s):
- Do have you professional experience as a dog walker or trainer?
Work Location: Hybrid remote in London
