At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.
From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.
As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.
The Opportunity
We're looking for a Warehouse Section Leader to join our Hemel Hempstead (Maylands) team.
This is a hands-on leadership role where you'll take ownership of a warehouse operation, leading your team to deliver outstanding service while maintaining the highest standards of safety, quality and productivity.
Working closely with the Shift Manager, you'll be responsible for creating a positive team culture, coaching colleagues to succeed and ensuring your area operates efficiently throughout every shift.
Role Details
Salary: up to £35,500 per annum (Plus Nights Premium)
Hours: 40 hours per week
Working Pattern: Nights – 4 on 4 off
Working Hours: 6:00pm – 6:00am
Location: Hemel Hempstead (Maylands)
What you'll be doing
Your key accountabilities will include:
- Leading a team within your designated warehouse area, ensuring daily operational plans are delivered safely and efficiently.
- Providing clear direction, coaching and regular feedback to colleagues to support performance and development.
- Creating a positive, inclusive working environment where colleagues feel supported, motivated and able to perform at their best.
- Monitoring operational performance and delivering key service, productivity and quality KPIs.
- Supporting the induction of new colleagues and ensuring mandatory operational and legal training is completed.
- Conducting Return to Work interviews and supporting colleague wellbeing through proactive people management.
- Promoting a strong safety culture by identifying risks, resolving issues and ensuring compliance with health and safety procedures.
- Responding quickly to operational challenges, making decisions that keep the operation running smoothly.
- Encouraging continuous improvement by listening to colleague feedback and implementing practical ideas that improve performance.
- Working collaboratively with other operational teams to ensure excellent customer service and operational excellence.
What we're looking for
We're looking for someone who enjoys leading people in a fast-paced warehouse environment and takes pride in delivering high operational standards.
Your skills and experience will include:
- Previous experience in a warehouse supervisory, team leader or section leader role.
- Experience leading and motivating operational teams within a busy warehouse or logistics environment.
- The ability to coach colleagues, provide constructive feedback and build high-performing teams.
- Strong communication and organisation skills with the confidence to make decisions under pressure.
- A proactive approach to problem solving and continuous improvement.
- Good understanding of warehouse operations and operational KPIs.
- Experience using Warehouse Management Systems (WMS) or similar operational systems.
- A commitment to maintaining high standards of safety, compliance and customer service.
What's in it for you?
As well as a competitive salary, you'll benefit from:
- £35,500 annual salary
- 20% M&S discount on most things from furniture, fashion and food
- 20 days' annual leave plus Bank Holidays, increasing with length of service
- Discounted healthcare cash plan
- Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to four times salary)
- Amazing perks and discounts via our App to major retailers and restaurants
- Access to our Employee Assistance Programme and a wide range of wellbeing support
- A tailored induction and ongoing learning and development opportunities
- Cycle to Work scheme
Why Gist?
When you join Gist, you're joining a business that plays a critical role within the M&S Group.
You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.
Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.
Whether you're leading a warehouse team, developing colleagues or driving operational performance, your work will make a real difference.
Our commitment to inclusion
At Gist, we believe our differences make us stronger.
We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.
If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.
