Company Overview
Glow Events Limited is a premier events company in the United Kingdom, dedicated to delivering exceptional event experiences through high-quality venues and outstanding customer service. Our mission is to create unforgettable moments for our clients with professionalism and care.
Event Setup & Breakdown
- Assist with and lead elements of event setup, including layout, signage, and placing client-provided items.
- Care for event items throughout the event to prevent loss or damage.
- Support pack-down, secure items, and prepare for supplier or client collection.
- Liaise with suppliers regarding collections as directed.
Event Delivery & Guest Experience
- Support Event and Venue Managers to ensure events run to schedule and meet core values.
- Uphold SOPs.
- Maintain hygiene, safety and presentation standards at all times.
- Greet and assist guests, provide directions, and respond to queries.
- Maintain positive relationships with clients, providing friendly & welcoming communication throughout their event.
- Handle last-minute requests or issues professionally.
- Assist with coordination of drinks reception and bar service alongside the Venue Manager.
- Maintain presentation of tables and event spaces throughout the event.
- Read & ingest event information packs.
Bar Service Support
- Lead service and delivery of all bar duties, working closely with the Venue Manager.
- Monitor drink presentation, cleanliness, and guest experience.
- Support a team culture where staff are empowered, friendly, helpful & have confidence to attend to guest needs.
- Lead small teams of casual staff during shifts.
Catering & Food Service Support
- Assist with coordination and delivery of all food service elements, working closely with the Lead Chef.
- Attend event briefings with the Event Manager and Lead Chef.
- Lead briefings and provide guidance to casual staff during events.
- Monitor food presentation, cleanliness, and guest experience.
- Support a team culture where staff are empowered, friendly, helpful & have confidence to attend to guest needs.
Allergen, Food Safety & Compliance
- Maintain a strong working knowledge of allergens across all menus.
- Ensure allergen-specific meals are correctly identified and served.
- Support allergen awareness for guests and staff.
- Monitor food stations for cross-contamination risks and report concerns immediately.
- Ensure allergen signage is present for buffet services.
- Support compliance with food safety and hygiene standards.
Seasonal Restaurant Support
- Support food and beverage service within the seasonal restaurant as required.
- Lead small teams of casual staff during restaurant shifts.
- Ensure guest satisfaction, cleanliness, allergen compliance, and food safety standards.
- Provide on-the-job training and support to casual staff.
This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.
It is the duty of all employees to act within the legal responsibilities imposed upon them and the company’s Quality, Environmental and Health and Safety Policies. All staff are also expected to act consistent with the customs, practices, procedures and culture of the company.
Job Types: Full-time, Permanent
Pay: £12.71-£13.25 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
