Overview
We are seeking a dynamic and experienced Assistant Manager to support the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, a passion for food and service. This position offers an exciting opportunity to develop managerial expertise within a vibrant team dedicated to delivering exceptional customer experiences. The role requires a proactive individual capable of supervising staff, thinking ahead, ensuring food safety standards, and maintaining high-quality service delivery.
Responsibilities
- Assist the Manager in overseeing daily operations, ensuring smooth workflow and excellent customer service.
- Supervise and motivate team members, including FOH and kitchen personnel, fostering a positive working environment.
- Support food preparation and cooking processes, maintaining high standards of culinary quality and presentation when needed.
- Ensure compliance with food safety regulations and hygiene standards across all departments.
- Monitor attendance to optimise staffing levels.
- Handle customer enquiries and resolve complaints promptly to uphold guest satisfaction.
- Assist in training new team members on procedures, protocols and operational standards.
- Maintain cleanliness and organisation within the venue.
- Support inventory management by monitoring stock levels and coordinating with suppliers as needed.
Skills
- Proven experience in supervising or managing teams ideally within a restaurant or hospitality setting.
- Excellent leadership qualities with the ability to motivate and manage diverse teams effectively.
- Good organisational skills with the ability to prioritise tasks in a fast-paced environment.
- Exceptional communication skills to interact confidently with staff and guests alike.
- Familiarity with hospitality standards including serving practices, beverage service (barista experience is advantageous), and general customer care.
Ability to adapt quickly to changing priorities while maintaining attention to detail. This position offers an engaging environment for professionals eager to advance their career within the hospitality industry while contributing to a welcoming guest experience through effective team management and operational excellence.
Job Types: Full-time, Permanent, Zero hours contract
Pay: £13.75 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
