About the Role
Quien Communications Services Ltd. is a sample digital communications and business-support company providing email, messaging, and administrative technology services.
We are seeking a Client Operations Manager to coordinate service delivery, support client relationships, and oversee day-to-day operational performance.
Why Join Us?
- Established mid-level management opportunity
- Modern digital-services environment
- Broad client and operational responsibility
- Career progression potential
- Competitive Glasgow compensation
Key Responsibilities
- Manage day-to-day client operations
- Coordinate service teams and workloads
- Monitor service quality and performance
- Support client communication and account requirements
- Improve operational processes and workflows
- Prepare performance and service reports
What We Are Looking For
Experience
- 4–7 years of relevant professional experience
- Experience in operations, digital services, business support, customer service, or technology environments
Skills
- Operations management
- Client relationship management
- Team coordination
- Service delivery
- Reporting and problem-solving
- Stakeholder communication
Education
- Degree in Business, Management, Communications, or a related field preferred
- Equivalent professional experience will also be considered
Pay: £45,000.00-£61,000.00 per year
Benefits:
- Company events
- Company pension
- Employee mentoring programme
- Private dental insurance
- Private medical insurance
Work Location: In person
