Would you like to join our team to care for our holiday cottages and ensure our guests have a fantastic stay at Low Newton-by-the-Sea or Holy Island? Holidays in the North East continue to be very popular all year round, with high levels of occupancy and many returning guests. Internally, you'll be known as a 'Holidays Operation Assistant'.
You will work at either Low Newton-by-the-Sea or Holy Island . Ideally, you will cover both locations (expenses paid for travel from one to the other). Low Newton is within easy commuting distance of Alnwick and Longhoughton, and Holy Island is within easy commuting distance of Belford, Wooler, Berwick and the villages between.
Salary: £12.75 per hour
Working Hours: 6 hours per week
Working Pattern: The main changeover days are Mondays, Fridays and Saturdays, however short breaks mean that changeover days can also fall on other days of the week. We don’t work Sundays. Rotas are issued in advance, and you’ll need to be available between 10am and 4pm (there will be flexibility with the finish time if you have prior commitments).
Free parking is available if you drive. You would also have the opportunity to work additional hours at the cottages, or in some of our other wonderful locations across the North East.
Provisional Interview Date: Friday 14th August
Immediate start available, with a full induction and training given.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:The five cottages on the Northumberland coastline are set in a location with amazing landscapes and history, and you’ll reap the benefits of working in such gorgeous surroundings. We are a small team and are immensely proud of our cottages and the standard we provide for our guests. You will be able to work independently and as part of a team, and having an eye for detail and great communication skills are always an advantage.
To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
What you'll be doing:On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.
Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe'd love to hear from you if you're:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (6 hrs pw)
