About the Role - This role is a fixed-term maternity cover position for 16 months with the possibility of becoming a permanent position.
We are seeking an experienced and organised Operations Coordinator to join our team on a fixed-term basis to provide maternity cover. The successful candidate will coordinate the day-to-day operational activities for Cema — scheduling, customer communication, supplier liaison, paperwork management, and the small-but-vital details that turn an Operations Manager's plan into a working week — so that jobs run smoothly, customers stay informed, and the team has what they need to do their job.
Key Responsibilities
- Maintain the operational schedule in the most cost-effective way: who is on which job, on what day, with what kit and materials..
- This role requires interaction and liaison with a wide range of internal departments and external customers and therefore requires excellent interpersonal, communication and customer service skills. You will utilise the internal processes and are required to maintain complex spreadsheets of work particularly for the planning of large Installations.
- Manage customer communication during the install window: confirming dates, communicating any changes, handling questions, coordinating access arrangements.
- Coordinate with suppliers on materials and delivery — chasing late deliveries, managing returns, raising and tracking purchase orders.
- Be the professional voice of CEMA on the phone when customers and suppliers call in.
Essential
· Administrative experience
· Strong organisational and communication skills
· Excellent attention to detail
· Calm under pressure
· Strong written and verbal communication — internal and external.
· Problem-solving mindset with a focus on continuous improvement
·
Desirable
· Previous Operation Coordinator experience
· Previous procurement and logistics experience
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Job Type: Full-time
Pay: £30,000.00 per year
Benefits:
- Additional leave
- Company pension
- On-site parking
Ability to commute/relocate:
- Market Rasen LN8 3HA: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
