WHEN IS A JOB NOT A JOB?
Do you wake up in the morning and look forward to going to work? Let's face it, we all spend most of our lives working, so it might as well be a fun and rewarding experience.
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WHEN IT'S A CAREER
There's nothing worse than feeling like you're at a dead end, standing still. We don't want you to stand still, we want the exact opposite. We want you to want to progress, and we'll support you, help you grow and reward your successes along the way.
We operate performance-related pay. If you're driven, talented, knowledgeable and passionate about bikes and people and able to deliver an excellent customer experience, you'll progress quickly. In your first year, we evaluate your performance after 3, 6 and 12 months to help you reach your potential as fast as possible.
Salary £29,080 to £31,500 a year, performance related. Ideally you'll have three years plus in a busy bike shop, or be an avid cyclist from a comparable sales background.
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WHEN YOU'RE PART OF THE FAMILY
The Bicycle Chain is family-run, with six stores across Yeovil, Taunton, Bridgwater, Weston-super-Mare, Bristol and Hereford, and it runs like a startup. We move quickly, we listen, and good ideas get acted on, whoever they come from. Spot something we could be doing better? Say so. The person who can change it is in the room.
And we mean the family bit. Every new bike we sell goes out with a bike pack that includes the owners' personal mobile numbers. Not a call centre, their actual phones. That's the standard we set for looking after our customers, and it's the same standard we apply to looking after the people who work here.
"I've worked for lots of big companies and sometimes you feel like you're just a number. That couldn't be further from the case at The Bicycle Chain." Olly, Taunton, 9 years.
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THE ROLE AT YEOVIL
Our Yeovil store is growing, and we're looking for an experienced sales professional to join the team.
What You’ll Be Doing
- Welcome customers in store and respond to phone and email enquiries.
- Understand what each rider wants, then recommend the right bikes and equipment.
- Present options, arrange test rides and close sales.
- Build long-term customer relationships.
- Process EPOS, online, finance and Cycle to Work transactions.
- Keep displays and stock in good order, reconcile the till and prepare bikes for collection.
- Keep your product and industry knowledge up to date.
What We’re Looking For
- Confident and empathetic communication and a real knack for understanding what customers need.
- Strong attention to detail with initiative and accountability.
- A genuine love of cycling and the motivation to build deep product knowledge.
- Full-time availability including Saturdays, our busiest and most rewarding day.
What You’ll Get
The salary is not the whole story.
- An annual profit-share bonus. When the business wins, we all do.
- Bikes and parts at trade plus VAT, for you, your partner and your kids, and you can stack that with the Cycle to Work scheme.
- Training we pay for: supplier courses delivered in store, brand academies like Giant Retail Academy, Specialized SBCU and Trek University, plus group sales sessions with the people who run the business.
- Cytech Level 2 funded for committed salespeople once you have been with us a while.
Your Next Step
So there it is, that's the challenge. No dead ends here. We're looking for people who want a career and will put in the work to keep progressing.
If that sounds like you, apply now to join our Yeovil sales team and start the next phase of your career.
Pay: £29,080.00-£31,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
Application question(s):
- Can you tell us all about your love of cycling, where it takes you and how you got started?
- The Bicycle Chain values going the extra mile. Can you give an example of when you did that in a previous role?
- It's a busy Saturday, and you have three customers waiting for your help. How do you prioritise and manage the situation?
Work Location: In person
