Howfield Manor Chartham Hatch
We are currently recruiting a Restaurant, Food & Beverage Supervisor, full time including weekends
Experience of restaurant, bar and functions required
The role is at an Independent hotel where employees work as part of a small friendly team to deliver excellent service.
Our expectations are high and we aim for our guests to have the best possible experience and this is delivered through our staff and management.
Responsibilities
- Setting and maintaining standards for the food & beverage team, ensuring they are aware of their responsibilities and are offering excellent service.
- Serving food and drinks and offering great hospitality.
- Ensuring smooth running of the team and the food & beverage service offered to guests.
- To provide a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly.
- Maintaining guest satisfaction at all times and dealing effectively with guest feedback.
We are a hotel near Canterbury, we offer fresh locally sourced food.
We have a great opportunity for the right person
We are looking for the following attributes
Enthusiastic and creative person with proven industry experience
Vast range of learning and development opportunities
Friendly and fun working environment
Excellent chance to progress your career
Banqueting experience required
You should be able to interact with members of the public
Responsibilities to include:
Welcoming guests and visitors to the premises
Answering the phone
Taking reservations
Taking payments
Ability to work in a busy environment
Skills needed
Friendly and efficient approach to guests and other staff members
Accurate documentation
Good phone skills
Flexibility
Ability to multitask
Team work
Shifts
Your work will vary from week to week, we will try to ensure your two days off are together
Additional responsibilities
You will be given tasks to complete whilst on duty
All staff are responsible for maintaining a high standard of Health and safety
We can offer training to the right person
Holidays are as standard
Salary by negotiation depending on experience
Email your cv/details
You must be legally entitled to work in the UK
Candidate Information
All candidates must provide proof of identity and eligibility to work in the UK along with and relevant supporting qualifications.
Skills/Qualifications:
Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Presentation Skills, Developing Creative Standards, Customer Focus
Job Types: Full-time, Permanent
Pay: From £13.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
