Administrator – Birmingham, Coventry and Solihull Operations Administration
Administrative 2B (12-month fixed term contract)
Publish date: 7 July 2026
Closing date: 21 July 2026 at 11.59pm
Salary: £26,403-£27,694 (£11,774-£12,350 pro rata)
Hours: 16.5 per week (three days at 5.5 hours per day – Monday and two days to be agreed)
West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people. ‘Our Strategy’ drives the people, professionalism and pride with which we serve our communities, making them safer, stronger and healthier.
We have a vacancy for an Administrator, with our Birmingham, Coventry and Solihull Operations Administration Team. You will undertake a variety of tasks in line with established procedures, delivering exceptional and professional administrative support. As part of a team you will report to the Operations Administration Supervisor.
With excellent communication skills - verbal and written - you will liaise with a variety of internal and external customers, and be able to explain processes and provide information as required. You will have experience of planning and organising meetings, taking notes, and producing concise, grammatically accurate minutes.
Computer literate, you will have experience of using a variety of software packages, including Microsoft Office 365 and Microsoft Teams, and be able to make the most of available technology to enhance productivity.
You should possess a positive attitude, flexible mindset, and a willingness to adapt as needed.
The post is based at Coventry Fire Station. This is where you will spend most of your time, with occasional travel required across the West Midlands for meetings and training. There is the option to work from home occasionally, depending on business needs.
provide administrative support for meetings, including preparation, attendance, and post-meeting activities, to ensure smooth operation
collate, analyse, interpret, and produce clear, accurate information using various organisational databases and systems (including Microsoft O365), to support informed decision-making
Enhanced family leave, including 52 weeks full paid maternity and adoption leave.
We offer a friendly working environment plus:
We also offer access to an in-house occupational health facility - including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.
In addition, employees have access to:
We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.
WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.
Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.
Send your CV and answer the questions, outlining previous experience, to outline your suitability for the role.
If you have any questions about the role, or would like an informal discussion, please contact Lucy Millington by email at [email protected] .
