Plant Service Manager
Location: Hemel Hempstead
Job Type: Full-time
Join Lynch Plant Hire as our next Service Manager
Are you an experienced Service Manager or Workshop Manager with a strong background in plant equipment? Do you enjoy leading teams, driving high standards, and ensuring equipment is maintained safely and efficiently?
We're looking for a motivated and organised Service Manager to lead our busy workshop in Hemel Hempstead. This is an excellent opportunity to join a growing business where you'll play a key role in maximising equipment availability, developing your team, and maintaining exceptional operational standards.
The Role
Reporting to the Depot Manager, you'll be responsible for the day-to-day management of the workshop, ensuring our varied plant fleet is maintained to the highest standards while leading a skilled team of workshop fitters.
Responsibilities: What you'll do
- Lead and manage the workshop team, promoting a positive, high-performing culture.
- Oversee major and minor equipment repairs to maximise fleet availability.
- Carry out service red pen checks on hire equipment.
- Ensure the workshop and yard remain compliant with all Health & Safety and company standards.
- Manage workshop health & safety, including regular toolbox talks.
- Keep statutory training records up to date.
- Process workshop staff timesheets accurately and on time.
- Monitor workshop performance and communicate team objectives and targets.
- Analyse weekly purchase order reports to identify cost-saving opportunities and control depot spending.
- Support the recruitment, onboarding and development of workshop fitters.
- Drive continuous improvements in productivity, engagement and employee retention.
Success Enablers: What qualities and skills you'll bring
- An experienced people manager with a hands-on approach.
- Highly organised with excellent planning and prioritisation skills.
- Able to work effectively under pressure and meet deadlines.
- Detail-oriented with a commitment to quality.
- Passionate about Health & Safety and operational excellence.
- A positive team player with strong communication skills.
- Driven to improve processes and develop people.
Qualifications & Experience:
- NVQ Level 3 in Plant Maintenance (or equivalent).
- Previous experience managing a workshop or service department.
- Strong knowledge of Microsoft Excel and Microsoft Office.
- Experience within the plant hire, construction equipment, agricultural machinery, HGV or commercial vehicle sectors is highly desirable.
What you'll get:
- A role with purpose and opportunity to make an impact
- A collaborative and inclusive environment
- Ongoing learning and development opportunities
- £250 'Love to Learn' voucher each year to support your personal growth and learning goals
- One Volunteer Day per year to spend helping a cause that you care about
- Subsidised wellbeing contribution - we'll cover 50% of your monthly cost (subject to criteria)
- Enhanced maternity and paternity leave
- Mental health & wellbeing support programmes
- Regular team socials and events
Why join?
At Lynch, our people are our greatest asset, and that is why we invest in the skills and futures of each employee. We believe that creating an exceptional people experience is the key to delivering better performance for our customers, our communities, and our planet.
We trust and respect our colleagues, and we want to build a safe, inclusive workplace where everyone is heard, valued, and empowered to make a difference. Start your journey with us today and become part of a team that's proud to grow, support our customers, and help Build Britain's Infrastructure.
Ready to Apply?
If you're ready to deliver exceptional service to our Key Account customers and be part of a high-performing team, we'd love to hear from you. Send us your CV or apply online today.
Benefits:
- Company events
- Free parking
- Gym membership
- On-site parking
Work Location: In person
