Relationship Manager (Guidance & Education Systems)
£65000 per annum
Bedford
Permanent
Hybrid Working
Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Relationship Manager (Guidance & Education Systems). This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.
Why This Role Matters
The Guidance and Education Systems unit at MaPS aims to improve the quality of money guidance being delivered through others to those in need across the UK. We do this by providing free professional development to organisations and practitioners who talk to their customers and service users about money. A key part of this work is to bring on board, support and maintain relationships with our growing number of Guidance and Education System partners across the UK.
The Relationship Manager is responsible for managing a defined portfolio of Guidance and Education System partners, bringing sector insight and specialist support to drive measurable improvement in the reach, quality and sustainability of money guidance through partners. The role supports the development, growth and effective management of partner relationships, helping partners to engage with learning, embed money guidance into their services, and use insight to improve delivery and impact.
You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.
What You’ll Be Doing
The Relationship Manager (Guidance & Education Systems) will report directly to Strategic Partnerships Lead and will be responsible for:
- Excellent communication, facilitation and matrix-working skills, with confidence engaging external stakeholders, adapting messages for different sector audiences and working across internal teams to deliver specialist, value adding support.
Desirable
- Experience within financial capability, financial wellbeing or money guidance, with an understanding of how partnership approaches can drive improved reach and impact.
- Experience working across complex, multi-stakeholder systems, such as public services, health, local & central government.
Our Recruitment Process
We keep things simple, fair, and transparent:
Stage 1: Please submit your CV alongside a supporting statement of no more than 500 words highlighting your reason for applying for the role. This will be assessed by one of our Talent team.
Stage 2: If successful at Application review, you will be invited to book in for a Telephone Interview (up to 30 mins)
Stage 3: Final stage interview with the hiring panel consisting of a presentation followed by a competency based interview.
Everything we do aligns with the Civil Service Commission’s Recruitment Principles.
About Us
MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.
Our values guide how we work together:
- Caring – for colleagues and the communities we support
- Connecting – building supportive, positive relationships
- Transforming – creating impact that truly matters
We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.
What We Offer
- 30 days’ annual leave plus bank holidays
- Pension (2:1 matched contribution up to 10%)
- Season ticket loan
- Cycle to work scheme (up to £3,000)
- Subsidised eye tests & flu jabs
- Life assurance
- EAP Assist & Life
- Enhanced family and sick pay
- 2 paid volunteering days
- Recognition scheme
- Retail discounts portal
Flexible Working
We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.
Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.
Important Information About Applying
- Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
- MaPS is unable to offer visa sponsorship.
Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.
If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact [email protected]. If unresolved, you may then contact the Civil Service Commission.
Job Reference: MaPS01258
Close Date: 02/08/26
