12 month Maternity Cover - Receptionist / Animal Care Assistant (ACA)
Ashfield House Veterinary Hospital – Long Eaton/Bramcote
Are you passionate about animal welfare and delivering exceptional client care? Ashfield House Veterinary Hospital is seeking a friendly, organised, and enthusiastic Receptionist / Animal Care Assistant to join our dedicated team.
Ashfield House Veterinary Hospital is a well-established small animal veterinary hospital serving the Derby and Nottingham area for over 40 years, providing high-quality veterinary care with a strong focus on patient welfare and client service.
Position Details
- Maternity cover for fixed 12 month period
- Hours: 38 hours per week
- Working Pattern: Average 8-hour shifts
- Weekend Requirement: One in three Saturdays
- Location: Ashfield House Veterinary Hospital, Long Eaton and Bramcote
Key Responsibilities
Reception Duties
- Providing a warm and professional welcome to clients and their pets
- Managing appointments and telephone enquiries
- Handling client registrations, payments, and administrative tasks
- Supporting the smooth day-to-day running of the reception area
Animal Care Assistant Duties
- Assisting the veterinary and nursing teams with patient care
- Maintaining high standards of cleanliness throughout the hospital
- Preparing and cleaning clinical areas, kennels, and equipment
- Ensuring patients are comfortable and cared for during their stay
- Supporting stock management and general hospital duties
About You
- Excellent communication and customer service skills
- Ability to remain calm and compassionate in a busy environment
- Strong organisational and multitasking abilities
- A genuine passion for animal care and welfare
- Previous reception, customer service, or veterinary practice experience is desirable but not essential
- A positive team player with a flexible approach to work
What We Offer
- A supportive and friendly working environment
- Opportunity to work within a busy veterinary hospital alongside experienced veterinary professionals
- Training and development opportunities
- Staff benefits package
If you are looking for a rewarding role combining client care and hands-on animal care, we would love to hear from you.
To apply, please submit your CV and a covering letter outlining your suitability for the role
Pay: £25,114.96 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Sick pay
Ability to commute/relocate:
- Long Eaton, Derbyshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Animal handling: 1 year (required)
Work authorisation:
- United Kingdom (required)
Location:
- Long Eaton, Derbyshire (required)
Work Location: In person
