At Hot Tubs Rock we are ALL about wellness and we need help to manage the busy sales side of the business. Experience in a sales environment is essential and a willingness to deal with customers in person and on the phone is non negotiable.
Job Summary
12 hours over 3 days Mon, Wed, Friday 12-4pm. Holiday cover also available. Weekend work available too but will be advertised separately as this role isnt dependant on wanting the weekend hours.
We are seeking a highly organised and detail-oriented Sales Administrator to support our small business. The successful candidate will be responsible for managing administrative tasks, maintaining customer relationships, and ensuring the smooth operation of sales processes. This role offers an excellent opportunity for individuals with strong computer literacy and organisational skills to contribute to a dynamic and professional environment.
Duties
- Manage and update customer information using CRM software to ensure data accuracy and integrity
- Customer contact and lead nuture.
- Assist in processing sales orders and quotations efficiently and accurately
- Maintain organised records of sales activities, correspondence, and documentation
- Provide excellent customer service by responding promptly to client enquiries
- Utilise IT skills to troubleshoot basic technical issues related to sales systems
- Contribute to continuous improvement of administrative processes within the business
Requirements
- Proven experience in sales administration or a similar administrative role
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with CRM software is highly desirable
- Excellent communication skills, both written and verbal in English
- Demonstrable computer literacy and IT skills with the ability to adapt to new software tools quickly
- Organisational skills with the ability to prioritise tasks effectively and manage time efficiently
- Customer service experience with a professional approach to client interactions
- Good understanding of sales processes and administrative procedures
- Ability to work independently as well as part of a team in a fast-paced environment
Pay: £15.00 per hour
Language:
Work Location: In person
