Overview
The George Hotel, Penrith, part of Everbright Hotels, is looking for a friendly, reliable and customer-focused Night Porter & Food & Beverage Assistant to join our team.
This is a varied role combining evening food and beverage service with overnight hotel duties. You’ll help deliver excellent service to our guests, support conferences and events, and ensure the hotel is safe, secure and ready for the following day.
No two shifts are the same, making this an ideal opportunity for someone who enjoys working with people and takes pride in delivering high standards. Previous hospitality experience is desirable but not essential
Responsibilities
- Welcome and assist guests arriving during night hours, ensuring a warm and professional first impression
- Manage the check-in and check-out processes efficiently while maintaining high standards of guest service
- Handle guest enquiries via phone and in person
- Assist with organising overnight events or functions, if applicable
- Report any maintenance issues or safety concerns promptly to management
- Support the restaurant & bar team during service,working across departments to support the smooth operation of the hotel.Work across departments to support the smooth operation of the hotel.
- Carry out regular security, fire safety and hotel checks.
- Prepare function rooms and breakfast areas for the following day.
- Keep public areas clean, tidy and well presented.
- Qualifications
- We’re looking for someone who:
- Has a positive attitude and enjoys working with people.
- Is reliable, trustworthy and well organised.
- Can work confidently on their own during overnight shifts.
- Has good communication and customer service skills.
- Is flexible to work evenings, nights, weekends and bank holidays.
- Has previous hospitality or customer service experience (preferred but not essential).
Pay: £13.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
