Vita Coco is the leading coconut water brand in the world, built on a simple idea: bring better-for-you, natural hydration to more people. Since starting in 2004, we've grown into a global business with teams in New York, London, and Singapore, and we're now publicly traded on NASDAQ under COCO.
As a Public Benefit Corporation and Certified B Corp, we're committed to supporting farming communities, sourcing responsibly, and building products that are better for people and the planet. We move fast, stay scrappy, and care deeply about doing the right thing.
We're now looking for someone who's excited to join a growing, purpose-driven company and help shape what comes next.
Our Values:
- Human First: We lead with inclusivity, transparency, and empathy.
- Nothing is Impossible: We experiment, learn, and keep moving forward.
- United by Our Will to Win: We stay aligned, work collaboratively, and push toward shared goals.
- Part of Something Bigger: We're committed to uplifting the communities we're connected to locally and globally
IN A NUTSHELL, YOU WILL BE RESPONSIBLE FOR…
- Being the primary technology contact and escalation point for the EMEA region.
- Delivering a reliable, secure and high-quality technology experience for employees and leaders.
- Keeping workplace technology, devices, onboarding, offboarding and regional technology operations running smoothly.
- Partnering with global Technology, Infrastructure, Security and external vendors to support projects, improvements and change.
IN MORE DETAIL, THIS MEANS…
REGIONAL TECHNOLOGY LEADERSHIP
- Act as the primary technology contact and escalation point for the EMEA region.
- Partner with business leaders to understand priorities and ensure technology services support business objectives.
- Drive adherence to global technology standards, policies, and security requirements.
- Coordinate and oversee regional technology vendors and managed service providers.
- Identify opportunities to improve technology services, user experience, and operational efficiency.
END USER SUPPORT & WORKPLACE TECHNOLOGY
- Provide advanced support for hardware, software, collaboration tools, and workplace technology.
- Deliver executive technology support and manage escalations through resolution.
- Support conference room technology, audiovisual solutions, printers, and office technology services.
- Coordinate office openings, relocations, expansions, and technology refresh activities.
TECHNOLOGY OPERATIONS
- Oversee onboarding, offboarding, employee transfers, and technology readiness activities.
- Manage regional technology assets, inventory accuracy, procurement coordination, and lifecycle planning.
- Support Microsoft 365, Entra ID, Intune, endpoint management, and user administration activities.
- Maintain operational documentation, standards, and support procedures.
PROJECT DELIVERY & VENDOR MANAGEMENT
- Support regional execution of global technology deployments and transformation initiatives.
- Coordinate user communications, training, adoption, and organizational readiness activities.
- Partner with Infrastructure, Security, Data, Enterprise Applications, Delivery teams, and external vendors to ensure successful outcomes.
- Monitor vendor performance and participate in service reviews and improvement initiative.
SECURITY, GOVERNANCE & COMPLIANCE
- Support cybersecurity initiatives, endpoint compliance, vulnerability remediation, and operational risk management activities.
- Participate in access reviews, audits, and governance processes.
- Promote awareness and adherence to security policies and technology standards.
- Assist with incident response and remediation activities when required.
The job description is not exhaustive, and the post holder will be required to undertake other duties in line with their ability and the changing needs of the business.
PREFERRED KNOWLEDGE, SKILLS & EXPERIENCE:
- 7+ years of experience supporting enterprise technology environments.
- Experience supporting Microsoft 365 environments and modern endpoint management platforms.
- Strong troubleshooting, customer service, and stakeholder management skills.
- Experience supporting executive leadership and business-critical technology services.
- Experience managing onboarding/offboarding processes and technology asset lifecycles.
- Experience working with vendors, managed service providers, and business stakeholders.
- Ability to operate independently and manage regional technology responsibilities.
- Experience with Microsoft Entra ID, Intune, and endpoint administration.
- Experience supporting hybrid and global workforces.
- Experience leading regional technology deployments, office expansions, or workplace technology projects.
- Knowledge of ITSM practices, cybersecurity controls, and audit/compliance activities.
The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.
COCO PERKS (the good stuff):
- 30 days holiday, plus your birthday off!
- Flexible working hours + early Friday finishes all year round* - more balance, less clock-watching.
- Discretionary bonus - all permanent employees are eligible.
- Competitive pension - up to 8% employer contribution / 10% employee contribution.
- Vitality private healthcare - helping you stay on top of your health.
- Virtual GP 24/7 - quick access to medical advice whenever you need it.
- Life insurance - 4x your annual salary.
- Enhanced family policies - extra support when life changes.
- Employee Assistance Programme - confidential support for you and your household.
- Workplace Nursery Scheme - save on childcare costs through salary sacrifice.
- Electric Car Scheme - access an electric vehicle through a tax-efficient salary sacrifice programme.
- Cycle to Work Scheme - save on the cost of a bike and cycling equipment.
- Matched Giving Programme* - we'll match your charitable donations to support causes that matter to you.
- 5 volunteer days - to give back to causes you care about.
- ClassPass membership credits - for workouts, wellness, or whatever helps you recharge.
- Fresh fruit, snacks and office lunch provided* - we like to keep people fuelled.
- Dog-friendly office - four-legged colleagues welcome.
- Free Vita Coco products, of course
A NOTE FROM US
We welcome you to apply—even if you don't check every box. We're big fans of curious, growth-minded people who want to learn, contribute, and make an impact. If you feel connected to our brands and our mission, we'd love to hear from you.
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