Job Role
We are recruiting for a Commercial Contract Controller to be part of the Commercial and Managed Contracts team The Commercial Contract Controller will liaise with the Commercial Contracts team, field managers, field engineers and sub-contractors/suppliers To provide support and advice on all matters relating to contract or commercial issues; promoting best practise at all times
Job Description & Responsibility
To be fully conversant with all contracts, budget lines, funding routes and budget holders
- Collate/budget/control
- All ETC work – inclusions & exclusions
- Funding routes
- SLAs
To be main point of contact for all relevant suppliers, the customer, operations and Head Office functions
- Owner of their contracts with the supplier
- Point of contact for Asda escalations
- Point of contact for field teams
- Internal escalation point for Helpdesk/OSS
- First point of contact for all issues with owned contractors
- Escalation from H&S
- Escalation from Supplier Manager
To act as project liaison between operations and supplier resolving problems quickly and efficiently
- Ownership of all escalated issues from operations, Helpdesk and customer
- Escalate issues within managed team when “point of no return” reached
- Escalation of major issues to senior managed team
- Challenge supplier over extra to contract charges
- Courageous conversations with field teams
To construct annual individual supplier budgets including preparation, collation and presentation of final numbers to Finance Dept Liaising with suppliers as required
- Liaise with suppliers to prepare annual budget submission
- Presentation of draft budgets to senior managed team
- Challenging suppliers where required (financial & asset)
- Final presentation ready for submission to finance
Skills and Experience Required:
- Presenting to all management levels
- To be fully committed with time and motivation to the delivery of the task in hand
- Capable of highlighting issues and selling proposals to all levels of suppliers, store management, colleagues and facilitate with the resolution of problems
- Works as part of a team with the attitude of "right first time" and "every day best value"
- Numerate and literate
- Can work on own using own initiative and persevere in difficult circumstances
