Company description
GP Surgery
Job description
The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Signpost patients to the correct service
Process incoming and outgoing mail
Initiating contact with and responding to, requests from patients, team members and external agencies
Process referrals to external agencies such as secondary care using the electronic referral system (ERS)
Process calling letters are requested
Process all DNA letters in accordance with current policy
Action GP2GP tasks
Read code data on EMIS
File and store records as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patients healthcare records as necessary
Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
Manage all queries (including administrative queries) as necessary in an efficient manner
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- On-site parking
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
