Manchester | Full Time
Be Part of Something Bigger
Are you a hands-on problem solver who takes pride in keeping buildings safe, compliant and looking their best?
At Dwell Student Living, we create exceptional living experiences for students across the UK and internationally. With 21 purpose-built student accommodation communities worldwide, including 10 properties across Manchester, Liverpool, Newcastle, Bristol and Nottingham, we provide students with safe, comfortable and welcoming places to call home.
We're looking for a Maintenance Officer to join our Manchester team. This is a varied and rewarding role where no two days are the same. You'll play a vital part in delivering an outstanding resident experience by ensuring our accommodation is maintained to the highest standards.
Why Join Dwell Student Living?
At Dwell, we're passionate about our people and our residents. We believe in creating supportive environments where individuals can thrive and make a real difference.
As part of our team, you'll enjoy:
- A varied and rewarding role with plenty of autonomy
- A friendly and supportive working environment
- The opportunity to make a direct impact on the student experience
- Ongoing training and development opportunities
- Working within a growing, international student accommodation business
The Opportunity
As a Maintenance Officer, you'll be responsible for carrying out planned and reactive maintenance across our student accommodation portfolio in Manchester.
You'll ensure our buildings remain safe, compliant and well-presented while providing excellent customer service to our student residents. Whether you're resolving maintenance issues, conducting safety inspections or preparing accommodation for new arrivals, you'll take pride in delivering a first-class service.
Due to the nature of student accommodation, occasional evening and weekend working may be required during peak periods, along with participation in an on-call rota.
What You'll Be DoingPlanned & Preventative Maintenance
- Carry out routine inspections of accommodation and communal areas.
- Complete preventative maintenance checks to ensure the smooth operation of facilities and equipment.
- Conduct visual and practical testing of health and safety systems including emergency lighting, smoke detectors, fire door closers and window restrictors.
- Identify potential issues before they become larger maintenance concerns.
Reactive Maintenance & Repairs
- Respond promptly to maintenance requests raised by residents and colleagues.
- Undertake a wide range of repair and maintenance activities including:
- Basic carpentry
- Basic plumbing
- Painting and decorating
- General building repairs
- Basic fault identification
- Ensure all repairs are completed to a high standard and within agreed timescales.
Health, Safety & Compliance
- Help ensure the property remains fully compliant with health and safety requirements.
- Report urgent maintenance or safety concerns immediately.
- Maintain accurate maintenance records and complete all required documentation.
- Work in accordance with company policies, procedures and safe working practices.
Property Presentation
- Support the overall appearance and upkeep of the property.
- Assist with preparing accommodation for new student arrivals.
- Maintain clean, safe and welcoming internal and external environments.
- Undertake general site duties as required, including gardening, litter picking and housekeeping support when necessary.
Customer Service
- Be a friendly and professional point of contact for residents.
- Deliver a positive customer experience through effective communication and problem-solving.
- Help create a safe, welcoming and enjoyable living environment for students.
What We're Looking For
We're looking for someone who is practical, organised and passionate about delivering excellent service.
Essential Skills & Experience
- Experience in a maintenance, facilities, property services or similar role.
- Practical skills in general building maintenance.
- Knowledge of health and safety practices within a maintenance environment.
- Experience of carrying out repairs and preventative maintenance.
- Excellent attention to detail.
- Ability to prioritise tasks and manage your own workload effectively.
- Strong problem-solving skills.
- Good communication skills.
- A flexible and proactive approach to work.
- Ability to work independently as well as part of a wider team.
Desirable Experience
- Experience within student accommodation, hospitality, residential property, facilities management or a customer-facing environment.
- Basic knowledge of identifying electrical faults.
- Experience working in a fast-paced service environment.
Our Values
At Dwell Student Living, our values shape everything we do.
Respect
We treat everyone with dignity, fairness and consideration, embracing the diversity of our residents, customers and colleagues.
Integrity
We act honestly, professionally and responsibly, earning trust through our actions and decisions.
Creativity
We continuously look for better ways of working and encourage innovation, initiative and fresh thinking.
Excellence
We strive to deliver exceptional standards in our buildings, services and customer experiences every day.
Ready to Apply?
If you're a motivated maintenance professional who takes pride in your work and enjoys making a positive difference, we'd love to hear from you.
Join Dwell Student Living and help us create exceptional places where students can live, learn and thrive.
Job Types: Full-time, Permanent
Pay: £28,608.66 per year
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Experience:
- Maintenance: 3 years (required)
Work Location: In person
