Position Name:
Retail Sales Assistant – Franchi PLC
The Company:
Franchi PLC was established in 1970 and has built a reputation for providing a friendly, expert and efficient service for professional tradesmen, DIY enthusiasts and the wider community across the London and Greater London Region. And beyond. We pride ourselves on a staff that are highly trained to provide quality advice and assistance across a wide variety of products and services. This is no truer than on our retail counters.
Giving friendly well informed advice to our loyal customer base has always been at the heart of the business and we are excited to be growing in 2021.
The Position:
We’re looking for a hardworking Retail Sales Assistant to join a small team of 4-6 members of staff based out of our Holloway Road location in London. The job is a full-time position working Monday to Friday 8:00am – 5:30pm as well as every other Saturday 8:00am – 2:30pm with an hour lunch per day totalling 43.75 hours weekly.
The successful job incumbent will be committed to delivering a great customer experience, have good communication skills, have high attention to detail and organisation, have the ability to work both independently and within a team and be reliable and punctual.
We are willing to train and open to candidates with all experience levels for the position. We are looking for candidates that are self-motivated with a positive attitude and looking to grow their skill set within an established company. The job will require being on your feet for long periods, manual dexterity and the ability to travel to our Kentish Town location for periodic training and holiday cover.
We offer
· Competitive salary
· Incentivised training
· Contributory Pension Scheme
· Company provided funding for approved certification and educational courses in order to advance career goals
· Staff Discount on all of our retail products
· Company sponsored training schemes
Required Experience
· Retail experience considered an asset
· Experience selling technical products to customers an asset
· Experience dealing with customers an asset
· Strong accuracy and numeracy skills
· Computer literacy
Required Education/Certifications
· Minimum GCSE/”O” Level Maths and English
Responsibilities for the position include but are not limited to:
· To explain technical information about Franchi PLC’s products and services to customers in an understandable manner
· To be committed to offering helpful advice regarding Franchi products and building a rapport with customers
· Ensure that you exceed customers’ expectations
· To assist in maintaining organised and coded stock rooms
· Promptly identify when orders need to be placed by our procurement team
· To be familiar with and to follow the company operating procedures wherever relevant to your responsibilities
· To make suggestions on improving the procedures of the company, particularly as it affects the Retail Department
· To assist with maintaining the company’s policy on quality
· To work in a safe and efficient manner with minimum supervision but to refer to a Manager or Director when their assistance or guidance will promote improved customer service
· To be respectful of your working environment and the tools provided by the company to perform your duties
Work remotely
Job Type: Full-time
Pay: From £28,600.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Ability to commute/relocate:
- London N7 6NE: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
