About Rest Your Head
Peace of mind.
That is the feeling we strive to deliver to every guest staying at every apartment, house and hotel that we offer. We have poured all of our energy into creating these beautiful places and curating the guest experience with only one focus in mind — providing a word-class facility for people to rest their heads.
Whether it’s a business executive or an international athlete; we provide the same level of unmatched hospitality for everyone. This takes a lot of hard work, which in turn, has led us to achieve countless awards over the years.
However, this is only the very beginning of a boundless journey. A journey that we want YOU to be a part of.
About the role
As we grow and expand with more properties, we are looking to find the right person to grow with us, and help us to manage our guest reservations, bookkeeping and some key administration behind the scenes.
This is an excellent opportunity for someone who enjoys a varied role, takes pride in their work and wants to grow alongside a new and upcoming business.
The Ideal Candidate
Before you apply, please make sure you feel that the following describes you:
- Keen to solve problems
- A people person, friendly under pressure
- Confidence in written and spoken English
- Good with computers and typing
- Foundational arithmetic ability
- Strong organisational skills
- Good attention to detail
- Professional, reliable and pro-active
- Ability to prioritise workload accordingly
Desirable skills and experience
- Bookkeeping / CRMs
- Customer service experience
- Working in a tight-knit business environment
Key responsibilities
- Responding to guest enquiries via booking platforms, email and over the phone
- Bookkeeping
- Managing reservations and bookings
- Co-ordinating with staff, clients and suppliers
- Overseeing booking information and property availability
- Updating spreadsheets and business reports
- Preparing business correspondence and documents
- Maintaining records, databases and administrative systems
- Assisting with bookkeeping (invoices and reconciliations)
- Carrying out tasks that assist
What makes this job attractive to the right candidate?
Within a month, you could be able to work mostly from home and be flexible with your working hours. There’s room for expansion.
By putting yourself forward for this role, you can expect to build a long term career with us. We intend to increase your responsibility and progress your salary according to your performance. Your input will be accounted for and could potentially make a positive difference within the business.
Your working pattern
Initially, there will be probation period where your work will be office based only under supervision. We will then explore options working from home as you gain confidence in the role. You will work from 9:30 am to 3pm on Mondays, Wednesdays and Fridays with a 30 min lunch break but once you're working from home you can keep on top of your workload as and when suits you provided the bookings are kept up with.
Once you’re settled and have established a good level of confidence, you can eventually expect to mainly work from home where suitable working hours will be arranged. We will also have a weekly in-person meeting to review priorities, performance and business developments.
What we offer
Full training in all aspects of the role
Flexible working hours and arrangement
A small family owned business where you can have an impact and grow with us
A role that has room for growth in hours, responsibilities, pay level, experience
A job that is engaging with each day bringing something new and different
Details of application
Send us your CV together with a covering letter explaining why you would be a good fit for the role.
Shortlisted candidates will be invited for a 1.5 hour working interview to determine suitability.
Note from me:
Hello,
I'm Dan and I've been building this company alongside some incredible people for four years now. I love it and I am learning all the time. At Rest Your Head, we value attitude and aptitude primarily over skills and qualifications. If you really want the job and you think you can do it but you're not 100% sure you have absolutely all of the desirable skills and experience but are keen to learn, work hard and grow - then get in touch and let me know.
I really look forward to hearing from you and hope to chat soon.
Kind Regards,
Dan
Pay: £15.50 per hour
Benefits:
Work Location: Hybrid remote in Telford TF4
