Job title: Internal Sales Reporting line: Managing Director
Role:
We are looking for an experienced sales person with knowledge of the hardwood timber industry. As sales administrator you will be responsible for much of the company's incoming sales enquiries via telephone, email and in person. The role will entail creating and following up quotes, creating sales orders and liaising between the machine shop, yard and office staff to ensure smooth processing of orders. Reporting directly to the managing director, you will be holding a key position and responsible for much of the company’s income, whilst helping to grow our flourishing firm in line with our sales targets and company mission.
Responsibilities:
· Handling the majority of the company’s sales enquiries, with a strong understanding of the hardwood timber trade.
· Tailoring bespoke solutions to a wide variety of customer enquiries
· Maximising profitability
· Ensuring customers are kept up to date and informed as their orders progress
· Maintaining a high level of customer satisfaction
· Understanding the variability of timber as a natural product and being able to co-ordinate customers’ expectations with realistic solutions, matching the correct product for customers’ requirements.
This interesting and challenging role will be suitable for an intelligent individual with excellent communication skills and a conscientious work ethic. You be a key member of a small team within a growing firm, at an exciting point in its development.
Ideal requirements:
· Thorough experience in customer service, communications and sales.
· Experience in hardwood timber sales, joinery sales and an understanding in machining procedures.
· A keen interest in timber and wooden products, and a desire to promote quality British made goods.
· An ability to understand and interpret customers’ requirements, matching their needs to the correct product offering and guiding them through the sales process.
· Computer literacy and an experience with ERP systems.
· Ability to take responsibility, especially in high pressure and difficult situations.
· Excellent memory and ability to learn key product knowledge.
· A willingness to work overtime when required and perform tasks outside the normal scope of your role.
Hours: Full time. Monday - Friday 8am-5pm. Saturday mornings on a rota.
Qualifications: Experience, ability and excellent references preferred over technical qualifications, though all qualifications will be taken into account.
Salary: Negotiable based on experience and ability, with potential to increase as the company grows.
Please send all applications to [email protected] with a full CV including a Cover Letter detailing:
· Your full name
· Date of birth
· Contact telephone number
· The reason you wish to leave or have left your previous job.
· A brief description why you would like this job.
Pay: £15.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- timber sales: 1 year (required)
Work Location: In person
