Traffic Controller / Account Manager (Self-Employed)
Location: Bolton
Company: Beecrown Logistics
Job Type: Full-time, Self-Employed
Earnings: Competitive (dependent on experience)
Join Our Growing Team
Beecrown Logistics is looking for an organised, proactive and customer-focused Traffic Controller / Account Manager to join our operations team on a self-employed basis.
This is a varied role that combines transport planning with customer account management. You’ll be responsible for coordinating drivers, managing daily transport operations, maintaining strong customer relationships and ensuring every job is completed safely, efficiently and on time.
If you thrive in a fast-paced environment, enjoy solving problems and can remain calm under pressure, we’d love to hear from you.
What You’ll Be Doing
- Planning and allocating work to drivers and subcontractors.
- Monitoring vehicle movements and keeping customers informed throughout the day.
- Responding quickly to delays, changes and operational issues.
- Building and maintaining strong relationships with customers, acting as a key point of contact for allocated accounts.
- Managing customer expectations and delivering excellent service.
- Working closely with drivers to ensure jobs are completed efficiently.
- Liaising with customers, drivers and internal colleagues to resolve any issues.
- Helping to maximise vehicle utilisation and operational efficiency.
- Supporting the General Manager with the day-to-day running of transport operations and continuous improvement initiatives.
- Providing occasional out-of-hours support when required.
What We’re Looking For
We’re looking for someone who is organised, confident and enjoys working in a busy logistics environment.
Ideally you’ll have:
- Previous experience in transport, logistics or courier operations.
- Excellent communication and customer service skills.
- Strong organisational and time management abilities.
- The ability to prioritise and make decisions under pressure.
- Good geographical knowledge of the UK road network.
- Experience using Courier Exchange (CX).
- Experience using Monday.com.
- Experience working with owner-drivers and subcontractors (preferred).
- Previous account management or customer relationship management experience would be advantageous.
What We Offer
- Competitive self-employed earnings.
- A consistent, full-time workload.
- The opportunity to work with a growing and ambitious logistics company.
- A supportive and friendly working environment.
- Opportunities to develop and take on additional responsibilities as the business grows.
- Free on-site parking.
Important Information
This is a self-employed position, so applicants will be responsible for managing their own tax and National Insurance obligations.
Why BeeCrown Logistics?
At BeeCrown Logistics, we’re passionate about providing exceptional service to our customers while creating a supportive environment for the people we work with. You’ll be joining a growing business where your ideas are valued, your contribution makes a difference, and you’ll play an important role in our continued success.
If you’re looking for a varied role where no two days are the same and you enjoy being at the heart of a busy logistics operation, we’d love to hear from you.
Apply today and become part of the BeeCrown Logistics team.
Pay: £500.00-£550.00 per week
Work Location: In person
