About the Role
La Futaie Community Services Ltd operates within community services, programme coordination, operational support, stakeholder engagement, and service delivery. We are seeking a Community Operations Director to lead operational planning, oversee programme workflows, and support continued organisational growth.
Why Join Us?
Senior Leadership Opportunity
Take a key leadership role in improving service delivery, programme operations, and community-focused support.
Competitive Compensation
Receive a strong annual salary aligned with senior operations and community services roles in Liverpool.
Professional Service Environment
Work in a structured setting that values organisation, communication, inclusion, and dependable service delivery.
Meaningful Business Impact
Help strengthen community programmes, improve stakeholder coordination, and support long-term organisational success.
Key Responsibilities
- Lead community service operations, programme workflows, and internal coordination activities
- Oversee team performance, service standards, budgets, reporting, and operational planning
- Coordinate with partners, stakeholders, vendors, internal teams, and service users
- Monitor programme quality, workflow efficiency, service outcomes, and operational risks
- Develop strategies to improve service delivery, stakeholder engagement, and organisational performance
- Support staff development, process improvement, and leadership planning
- Prepare senior-level reports, programme updates, and operational recommendations
What We Are Looking For
Experience
- Strong experience in community services, programme management, operations leadership, stakeholder coordination, or service delivery
- Previous senior management or department-level leadership experience is preferred
- Experience working with partners, community organisations, service teams, or public-facing programmes is an advantage
Skills
- Community operations leadership
- Programme and service delivery management
- Stakeholder engagement and partnership coordination
- Team leadership and workflow planning
- Budget monitoring and performance reporting
- Strong organisation, communication, and decision-making skills
Education
- Bachelor’s degree in Business Administration, Public Administration, Community Development, Social Sciences, Operations Management, or a related field is preferred
- Professional certifications in project management, service management, community development, operations management, or leadership are an advantage
Pay: £58,000.00-£106,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Private dental insurance
- Private medical insurance
Work Location: In person
