Road Safety Driver and Rider Skills Manager | 11070 | Permanent Contract | 37 hours per week | £39,862 to £41,771 per annum (Scale J) | County Hall
Norfolk County Council's Public Health Road Safety Team delivers the National Driver Offender Retraining Scheme (NDORS) on behalf of Norfolk Constabulary, alongside a range of commissioned and commercial driver, rider and business education programmes that support safer road use and reduce casualties across Norfolk.
We are seeking an experienced and innovative Road Safety Driver and Rider Skills Manager to lead the quality, performance and development of these programmes, ensuring high standards of delivery, compliance, safety and customer experience.
Working closely with the Road Safety Commissioning Manager, training providers and key partners, you will use data, evidence and evaluation to shape and improve driver and rider education initiatives. You will oversee; trainer and Approved Driving Instructor (ADI) recruitment, driver and rider commissioned contracts are delivered in line with NCC policies and national standards and work with the road safety partnership to develop and evaluate driver, rider and driving for business campaigns and funded interventions.
The role includes leading commissioned trainers and internal staff, motivating continuous improvement, and identifying opportunities to grow commercial traded services. You will also lead safe system focus groups as directed by the road safety partnership and ensure programmes are evidence-based, focused on behaviour change, demonstrate measurable impact and value for money.
This is an excellent opportunity for someone with leadership experience, experience in driver or rider education, instructor development, road safety, trading standards, DVSA-regulated services or a related field. You will be confident managing people and contracts, building effective partnerships, delivering high-quality services and applying a proportionate, risk-based approach to operational delivery.
A recognised driver training qualification is desirable, although extensive relevant experience as described above will also be considered as meeting this criteria. Candidates who do not currently hold an NDORS licence are encouraged to apply, as training and support will be provided to achieve the required accreditation.
A full and clean driving licence and access to a vehicle are essential, as the role involves travel across Norfolk and occasional national travel. Lone working forms part of the role.
Please refer to the Job Description and submit your CV together with a supporting statement, providing clear evidence and examples of how you meet each of the essential criteria.
For more information about this role, please contact: Laura Partridge Road Safety Commissioning Manager [email protected]
These are some benefits you can enjoy by working for Norfolk County Council:
Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
Financial benefits such as:
‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
A Blue Light card for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 30 August 2026 23:59
All other applicants closing date: 06 September 2026 23:59
We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.
We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.
We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
