VETERINARY CARE ASSISTANT
Vets for Pets Colchester – Inside Pets at Home
Vets for Pets Colchester is seeking a motivated, reliable and multitasking Veterinary Care Assistant (VCA) to join our established team.
Working within a progressive, multi-disciplinary first opinion practice, you will support our clinical and client care teams in order to achieve a high level of client and patient care, playing a vital role in the smooth day-to-day running of the practice. For the right candidate, this role offers excellent professional development within the veterinary sector.
About Us
Our purpose-built practice in Colchester is equipped with advanced diagnostic, medical, and surgical facilities and provides high-level inpatient and outpatient care. We work closely with our associated Referral Hospital in Stanway to ensure seamless continuity of care, 24 hours a day, 7 days a week.
Across our two Colchester facilities, our wider team includes:
-
30 Veterinary Surgeons
-
25 Registered Veterinary Nurses
-
4 Student Veterinary Nurses
-
12 Veterinary Care Assistants
-
3 Practice Managers
-
4 Hospital Operations Coordinators
-
15 Client Care Advisors
Vets for Pets Colchester has experienced consistent growth over the past 20 years, with continued investment in facilities, services, and team development.
The Role
As a Veterinary Care Assistant, you will provide hands-on support to our vets, nurses and client care teams, ensuring high standards of patient and client care throughout your working day.
Key Responsibilities
-
Client communication, appointment booking, and assisting with patient admissions
-
Supporting veterinary surgeons and nurses during consultations and procedures
-
Assisting with patient handling and restraint in a calm and compassionate manner
-
Monitoring inpatients and supporting daily care routines
-
Maintaining cleanliness and hygiene of wards, kennels, and clinical areas
-
Laboratory maintenance and equipment cleaning and sterilisation
-
Stock control and general upkeep
-
Ensuring clinical areas are organised and prepared for daily caseloads
-
Supporting efficient patient flow and hospital operations
What We’re Looking For
We are seeking a proactive individual who enjoys working in a busy environment and takes pride in maintaining high standards.
Key Attributes
-
Dedication: Conscientious and reliable with a strong work ethic
-
Teamwork: Collaborative, respectful approach within a multidisciplinary team
-
Initiative: Confident taking responsibility for tasks and working independently when required
-
Organisation: Able to prioritise workload effectively
-
Passion: Genuine care for animals and excellent client service
Previous experience in a veterinary practice is desirable; however, full training will be provided on site.
About You
Essential Requirements
-
Excellent communication and client care skills
-
Eagerness to learn and develop within the veterinary environment
Desirable
-
Qualifications within the Animal Care industry
Professional Attributes
-
High standards of patient care and attention to detail
-
Proactive and organised approach to work
-
Commitment to exceptional animal welfare
Working Pattern
-
Full-time position
-
Day shifts mainly (with occasional night and twilight shifts available if you are interested)
-
Flexible shift patterns available
-
Minimum of 1 in 4 weekends
Salary & Benefits
-
Salary from £26,500 – £28,500 per annum (FTE), depending on your level of relevant client care experience
-
Flexible shift patterns (full-time or part-time considered)
-
Weekend work on a 1 in 4 rota basis
-
28 days annual leave including bank holidays
-
Pension scheme
-
Colleague discount including 20% discount at Pets at Home
-
Full training and ongoing development support
-
The chance to be part of a growing, forward-thinking veterinary team
Why Join Us?
This is a brilliant opportunity for someone who loves working with people and animals, wants variety in their day, and is looking for a supportive team where their contribution is genuinely valued.
-
Modern, well-equipped veterinary facilities
-
Positive and supportive team culture
-
Collaborative, learning-focused environment
-
Excellent long-term career development opportunities
If this sounds like you, we’d love to hear from you.
How to Apply
Individuals interested in developing their career are encouraged to apply or arrange a confidential discussion.
Email: [email protected]
Application: Online submission available
All enquiries and applications are treated confidentially and without obligation.
