The Patient Safety & Compliance Investigator will play a key role in supporting the delivery of the Trust’s Patient Safety Incident Response Framework (PSIRF). The post holder will work collaboratively with clinical, operational and corporate teams to ensure patient safety incidents are responded to proportionately, learning is identified and shared, and sustainable improvement is embedded across the organisation.
The role will support the coordination, monitoring and analysis of patient safety incidents, learning responses and improvement actions, providing expert advice on PSIRF principles, just culture, Duty of Candour, and learning focused approaches to safety. This role plays a vital part in our PSIRF approach, ensuring that incidents are investigated thoroughly, fairly and transparently with meaningful learning embedded into practice.
The post holder will support and contribute to learning responses as appropriate , working closely with the Patient Safety Investigation Lead and Learning Response Lead. The role will also include leading on audit completion internally within the team and Trust wide in relation to PSIRF compliance and maturity .
As a Patient Safety & Compliance Investigator, you’ll be at the heart of how we learn, improve and keep patients safe. Your work will directly shape how the organisation responds when things go wrong — and how we make sure they go right next time.
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.
Please refer to the Job description attached to this vacancy where you will find full details of the role and responsibilities, as this will support you to complete your application.
**This Job Description is currently under review
