Are you passionate about delivering excellent customer service and creating a positive shopping experience? We are looking for a friendly, enthusiastic and flexible Retail Assistant to join our team in Trentham Shopping Village on a zero hours contract.
About the Role
As a Retail Assistant, you will support the Store Manager in achieving sales targets while ensuring every customer receives exceptional service. You will play a key role in maintaining high store standards, managing stock, merchandising products, and contributing to the overall success of the store.
Key Responsibilities
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Welcome and assist customers, providing outstanding customer service.
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Support the achievement of sales, conversion, and average transaction value (ATV) targets.
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Maintain accurate pricing, promotional displays, and stock levels.
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Process deliveries and book stock onto the system accurately.
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Assist with visual merchandising and ensure displays are attractive and commercially effective.
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Encourage customers to join the company mailing list.
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Participate in regular stocktakes and inventory checks.
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Work collaboratively with the Store Manager and wider team to achieve store objectives.
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Support opening and closing procedures when required.
About You
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Previous retail or customer service experience is desirable.
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Excellent communication and interpersonal skills.
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A positive, proactive, and team-oriented approach.
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Ability to work independently and take initiative.
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Flexible and reliable with a commitment to delivering excellent customer service.
