Come and Join Our Team!
We're hiring a Corporate Events & Training Manager at LEGOLAND Windsor Resort to lead the planning and execution of the Food and Beverage operation for all on-site corporate events. You will create new business opportunities, collaborate closely with the back-of-house culinary teams to develop menus for each event and oversee the training and development of all events team members.
The ideal candidate will be highly organised, service-driven and confident in both operational leadership and client communication.
What's in it for you
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Complimentary tickets to all Merlin UK attractions for you and your family to enjoy
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Hourly pay rate of £15 per hour, paid bi-weekly
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Resort discounts across LEGOLAND and other Merlin UK attractions
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Regular incentives and recognition to celebrate success
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Free on-site parking
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Employee benefits app with discounts, online GP access, and mental health support
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Opportunity to contribute to menu innovation and operational improvement projects
A Day in the Life
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Leading, managing and executing all corporate events from concept to completion whilst overseeing the event logistics, scheduling, staffing and operational requirements
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Ensuring all events meet brand standards and exceed client expectations whilst being the primary point of contact for all corporate clients to understand their vision, objectives and requirements
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Continually identifying and developing new external event and partnership opportunities through promoting the company's event services to corporate clients, agencies and external partners
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Producing documented pre-event planning meetings and post-event evaluations as well as producing proposals, presentations and packages tailored to clients needs
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Working closely with the BOH culinary team to design new, innovative menus aligned with client preferences and market trends whilst remaining operationally feasible as well as cost effective
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Training all new and existing staff on event procedures, service standards and guest experience expectations, fostering a positive team culture and focusing on refresher sessions and performance assessments
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Liaising with the Recruitment and Trainng team to ensure all online training is completed, speaking to the individuals to support with their learning
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Attending induction, collecting new starters, completing day 1 training and assigning a trainer for each trainee from their assigned unit
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Ensuring all events comply with Health & Safety, licensing, and company policies assuring quality in service delivery across all areas
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Being operationally active, including the completion of duty manager shfts, and acting as a relief manager when required
Desirable Qualities
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Be a proactive learner with the ambition to produce outstanding events
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Remain calm, focused, and effective under pressure
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Be an excellent communicator that can inspire and support the team
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Be adaptable and flexible to meet operational needs
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Be approachable and enthusiastic with a passion for hospitality
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Be able to build and maintain strong working relationships across the business, the resort, and with external partnerships and clients
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Previous Food & Beverage or Hospitality experience is required
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Previous supervisory or assistant management experience within Hospitality, Retail, or Leisure is desired
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Minimum of Food Safety Level 2 qualification or the desire to obtain this
