Join Silvercrest Care, a compassionate family of nursing homes across South Wales, where we are dedicated to providing exceptional care that champions the privacy, dignity, and choice of our residents. At our Morgana Court & Lodge Care Home, we are seeking a proactive, organised, and meticulous Business Administrator to join our team on a 9-month temporary contract, covering maternity leave.
This vital role, planned for an October commencement, offering 37.5 hours per week at £14.25 - £14.75 per hour (depending on experience), is perfect for someone with a positive mindset and a can-do attitude, ready to ensure the smooth and efficient operation of our administrative functions.
What You'll Be Doing:
-
Drive the smooth and efficient management of all administrative duties, contributing directly to the home's operational excellence.
-
Act as the first point of contact, managing incoming calls and enquiries with professionalism and efficiency.
-
Oversee financial administration, managing petty cash, cash cards, and residents' personal allowances, ensuring accurate record-keeping and timely monthly reconciliation.
-
Uphold stringent compliance with company policies and GDPR regulations across all administrative processes.
-
Administer resident admissions and discharges, maintaining precise and timely records essential for funding, occupancy, and related documentation.
-
Facilitate recruitment and onboarding processes, ensuring full compliance with all new hire documentation, including DBS checks, references, and contracts.
-
Manage and maintain accurate records for staff annual leave, sickness, and payroll, providing essential updates to management.
-
Support broader financial administration, including the processing of purchase orders, invoices, and reconciliation.
-
Ensure the accuracy and currency of payroll software systems.
-
Provide comprehensive administrative support to the Home Manager, regional team, and residents' families.
-
Prepare and submit accurate and timely reports, including internal Quality Assurance and external body requests.
-
Maintain organised and compliant records, managing archiving processes efficiently within specified timeframes.
About The Role
What We Can Offer You:
-
A supportive and inclusive work environment where your contributions are valued.
-
Access to a free and confidential Employee Assistance Programme (EAP) to support your wellbeing.
-
Opportunities for training and professional development to enhance your skills and career.
-
Recognition and rewards through our employee referral and appreciation programmes.
What We're Looking For:
-
Foundational education with GCSEs in English and Maths (Grade C or equivalent).
-
Desirable experience in bookkeeping, office administration, and payroll.
-
Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
-
Demonstrated diligence, exceptional organisational skills, and sound decision-making ability.
-
Excellent written and verbal communication skills.
-
The ability to work effectively both independently and as part of a collaborative team.
-
Familiarity with care home administration is advantageous, but not essential.
If you are a highly organised and dedicated professional eager to contribute to the smooth operation of vital care services, we encourage you to apply! Join our team as a Business Administrator at Morgana Court & Lodge Care Home and make a real difference.
Required Criteria
-
Strong Communication Skills
-
Strong Literacy Skills
-
Experience of Microsoft Office Suite
Desired Criteria
-
Experience of invoicing
-
Experience of processing payroll
Skills Needed
IT skills, Attention to detail, Communication, Numeracy and Literacy
About The Company
SilverCrest Care, a family-run group of nursing care homes in South Wales, is dedicated to delivering high-quality, person-centered care. The organization's ethos emphasizes the importance of privacy, dignity, and choice for residents, ensuring these values are central to all operations.
The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.
Company Culture
Core Values and Mission
SilverCrest Care's mission revolves around providing compassionate and respectful care, fostering an environment where residents feel valued and supported. The company prioritizes individualized care plans, aiming to enhance the quality of life for each resident.
Work Environment and Employee Support
The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.
Company Benefits
SilverCrest Care offers a well-rounded benefits package that supports employee wellbeing and growth. Key benefits include:
Work-Life Balance: Paid time off, flexible scheduling (where appropriate), and holiday pay.
Career Development: Training, tuition reimbursement, and recognition programs.
Extras: Employee Assistance Program (EAP), referral bonuses, and professional registration reimbursement.
SilverCrest is committed to creating a supportive and rewarding workplace for its team.
Vacation, Paid time off, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, Bereavement leave, Long service awards, Staff celebration events
Salary
£14.25 - £14.75 per hour
