Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an engaging environment where organisational skills and a warm demeanour are essential for creating a positive patient experience.
Duties
- Greet patients warmly and professionally upon arrival
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and processing payments
- Coordinate with dental staff to ensure smooth clinic operations
- Prepare patient documentation and assist with insurance processing where applicable
- Ensure the reception area remains tidy and welcoming at all times
Requirements
- Previous office or administrative experience is highly desirable
- Excellent organisational skills with keen attention to detail
- Strong communication skills, both written and verbal
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
- Friendly, approachable manner with a focus on patient care
- Proficiency in standard office software programmes (e.g., MS Office) is preferred
- Experience in a healthcare or dental setting is a plus but not essential
This role is vital in delivering outstanding patient service and supporting the overall efficiency of our dental practice. We welcome candidates who are organised, personable, and eager to contribute to a positive healthcare environment.
Job application closes on the 30th June 2026. We will contact interview candidates during the following week.
Pay: From £13.00 per hour
Benefits:
- Company events
- Free parking
Work Location: In person
