Job Overview
We are seeking a dedicated and compassionate Client Coordinator to join our team. In this vital role, you will serve as a central point of contact for service users, healthcare providers, and care workers, ensuring seamless coordination of care services. Your energetic approach will help facilitate effective communication, and support service users through their care journey. This position offers an exciting opportunity to make a meaningful difference in service users’ lives by providing organised, efficient, and empathetic support.
Responsibilities
- Support with the liaison between the registered manager, service users, healthcare professionals, and care workers to coordinate the day to day running of the service.
- Maintain accurate, detailed care plans, risk assessment. Ensuring reviews are kept up to date.
- Care worker supervisions.
- Support with staff management and performance planning.
- On call rota.
- Monitor service users progress and follow up on outstanding issues or concerns to promote continuous care quality.
- Support office operations by managing phone calls, handling inquiries professionally, and maintaining organised files.
Skills
- Experience within the healthcare profession
- Excellent organisational skills with the ability to multitask efficiently in a fast-paced environment.
- Caring and empathetic nature
- Good time management
- Exceptional communication skills to effectively liaise with service users and healthcare professionals.
- Ability to handle sensitive information with confidentiality and professionalism. Join us as a Client Coordinator and become an essential part of a dynamic team committed to delivering outstanding person-centered care!
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,500.00 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site parking
Work Location: In person
