Salary – £29,640 plus service charge
Holiday – 28 days holiday, enhanced after 5 years of service.
Free meals on duty.
Uniform offered and dry cleaned.
Complimentary on-site parking is available whilst on duty.
Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties
Introduce a friend scheme
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do...
Reservation Agents in our team are passionate about customer service. They demonstrate warmth and excellent communication when guests get in touch. They are confident in their knowledge of the hotel rooms and facilities and at ease when recommending rates and packages to our guests.
Assisting our guests in a courteous and efficient manner with their reservation requests, changes and cancellations received by phone and email.
Answer questions about the hotel