Customer Service Advisor - Manchester City Centre
The rewards
- Competitive hourly rate of £14.50 per hour
- Monday to Friday working hours (no weekends)
- Central Manchester location with excellent transport links
- Opportunity for contract extension based on performance
Hours
- 37.5 hours per week (Monday - Friday)
The role of Customer Service Advisor:
- Handling inbound and outbound customer enquiries via phone and email
- Providing professional and efficient support to resolve customer queries
- Updating customer records accurately on internal systems
- Investigating and resolving issues in a timely manner
- Working collaboratively with internal teams to ensure a high level of service delivery
- Maintaining compliance with company policies and data protection standards
The ideal Customer Service Advisor:
- Previous customer service experience is essential
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage workload effectively
- Excellent attention to detail and problem-solving ability
- Confident using computer systems and CRM platforms
- A positive, proactive, and team-focused attitude
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
This is a 12-week temporary contract with potential for extension.
If you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
