Office Manager
- Pay: £15.00–£16.00 per hour, depending on experience
- Hours: Monday–Friday, 9:00 am–5:00 pm
- Location: Birmingham
- Contract: Permanent, Full-time
About the Role
We are looking for a confident, organised and proactive Office Manager to oversee our Maintenance Department and a team of approximately 20–25 Maintenance Workers.
This is primarily an office-based management role, focused on team leadership, maintenance coordination, performance monitoring, auditing, budgeting and reporting.
A maintenance or trade background is preferred but not essential. We are looking for someone with strong leadership and supervisory experience who can confidently manage a busy operational team.
Key Responsibilities
- Lead, supervise and support 20–25 Maintenance Workers
- Allocate workloads and monitor repairs, inspections and planned works
- Monitor staff performance, productivity and completion of work
- Oversee internal and external maintenance activities across the property portfolio
- Audit completed and outstanding repairs and identify delays, repeat works and trends
- Coordinate preventative maintenance schedules and property inspections
- Monitor health & safety, fire safety and housing compliance requirements
- Audit maintenance stock, materials, tools and equipment
- Monitor the maintenance budget, expenditure and costs
- Review contractor invoices, quotations and supplier costs
- Liaise with contractors, suppliers and internal departments
- Maintain accurate maintenance and compliance records
- Analyse maintenance data using Microsoft Excel
- Create Excel logs where required
- Produce regular reports covering repairs, staff productivity, stock usage, expenditure and departmental performance
- Identify areas for improvement through auditing inspection reports and present findings to senior management
What We’re Looking For
Essential:
- Strong leadership and staff supervision in an office-based environment
- Experience managing or supervising an operational team
- Confidence managing a workforce of approximately 20–25 employees
- Excellent organisation and workload-management skills
- Strong administrative, auditing and reporting skills
- Experience monitoring budgets, costs, stock or resources
- Strong Microsoft Excel and Outlook skills
- Ability to analyse data and produce clear management reports
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
Desirable:
- Maintenance, property, housing or facilities experience
- Knowledge of property compliance and health & safety
- Experience managing contractors and suppliers
- Full UK driving licence and access to a vehicle
Maintenance experience is preferred but not essential. Strong candidates with transferable management and operational experience are encouraged to apply.
Pay: £15.00-£16.00 per hour
Benefits:
- Company pension
- Referral programme
Work Location: In person
