Job Overview
1. New business development
Identify and approach new business opportunities in Hemel Hempstead and surrounding areas.
Develop relationships with local companies, offices, hotels, schools, gyms, event organisers and other organisations.
Generate new customers for takeaway, delivery, corporate lunches and catering.
Build and maintain a strong sales pipeline.
Convert enquiries and prospects into regular paying customers.
2. Corporate sales & catering
Develop the corporate lunch and business catering market.
Promote sushi platters, bento boxes, party platters and customised catering packages.
Approach local businesses for regular staff lunches, meetings and corporate events.
Prepare quotations and negotiate commercial terms.
Develop recurring corporate accounts rather than relying only on individual orders.
3. Local market growth
Research businesses and organisations within Hemel Hempstead and nearby towns.
Identify areas with high concentrations of offices, retail, hotels and other potential customers.
Develop local partnerships and promotional opportunities.
Identify opportunities to increase brand awareness and customer footfall.
4. Account management
Build long-term relationships with existing business customers.
Regularly contact key accounts to identify additional sales opportunities.
Upsell larger orders, catering packages and new menu items.
Monitor customer satisfaction and resolve commercial issues promptly.
Encourage repeat and recurring orders.
5. Sales & revenue targets
Set and achieve agreed weekly, monthly and annual sales targets.
Monitor revenue generated from new and existing accounts.
Increase average order value and frequency of business orders.
Track conversion rates and sales performance.
Report progress to senior management.
6. Partnerships
Develop relationships with local hotels, event venues, offices, delivery partners and corporate event companies.
Explore partnerships with local businesses for promotions and customer referrals.
Identify opportunities for supplying sushi/bento for meetings, events and functions.
7. Marketing & promotion
Work with management/marketing to develop local promotions.
Promote the restaurant through local business networks and community events.
Support social media and digital marketing initiatives where appropriate.
Attend local networking events and represent the business professionally.
Collect customer feedback and communicate market trends to management.
8. Competitor & market research
Monitor competing sushi, Japanese, Asian and food-delivery businesses.
Compare pricing, menus, promotions and customer propositions.
Identify gaps in the local market.
Recommend new products, packages or promotions based on customer demand.
9. Commercial management
Prepare sales proposals, quotations and business plans.
Negotiate prices within management-approved limits.
Ensure new business is commercially viable and profitable.
Monitor customer profitability and sales margins.
Work with management on pricing and promotional strategies.
10. Operational coordination
Work closely with the restaurant, kitchen and delivery teams to ensure new business can be fulfilled.
Give sufficient notice for large corporate/catering orders.
Ensure customer requirements are communicated accurately.
Follow up after large orders to identify improvements and further opportunities.
11. Reporting & CRM
Maintain accurate records of prospects, customers and sales opportunities.
Keep the CRM/customer database up to date.
Provide weekly/monthly sales reports.For this particular business, I would recommend measuring the B
Forecast upcoming sales and major orders.
Report market opportunities, customer feedback and competitor activity to management
Pay: £39,000.00-£55,200.00 per year
Work Location: In person
