Job Title: Salon & Spa Receptionist / Coordinator (Part-Time – 3 Days per Week)
Location: South Causey Inn
Pay: Starting from £13.50 per hour
About Us:
We are a busy, welcoming salon and spa dedicated to delivering exceptional service and a premium client experience. We pride ourselves on professionalism, attention to detail, and creating a warm, relaxing environment for every guest.
The Role:
We are looking for an experienced and highly organised Salon & Spa Receptionist / Coordinator to join our team three days per week. You will be the face of our business, ensuring the smooth running of front of house operations while delivering outstanding customer service.
Key Responsibilities:
- Managing front of house and welcoming clients in a warm, professional manner
- Serving drinks and refreshments to clients
- Taking customer orders and attending to client needs throughout their visit
- Handling bookings, cancellations, and appointment scheduling
- Coordinating therapist/stylist diaries efficiently
- Processing payments and managing the till
- Responding to phone calls, emails, and online enquiries
- Supporting day-to-day administrative tasks
- Maintaining a clean, organised reception and retail area
- Promoting retail products and services where appropriate
Requirements:
- Proven experience in front of house, administration, and hospitality
- Previous salon, spa, or similar environment experience preferred
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Confident using booking systems and basic computer software
- Professional presentation and a positive, proactive attitude
What We Offer:
- Starting pay of £13.50 per hour
- Supportive and friendly team environment
- Staff discounts on treatments and retail products
- Opportunity to grow within the business
If you are organised, personable, and passionate about delivering exceptional service, we would love to hear from you.
Job Type: Part-time
Pay: From £13.50 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
