Help shape a better future for Disabled people.
A great opportunity to join a user-led charity working across the southwest to support D/deaf and disabled people to have a voice and to live their life, their way.
Appointee Service
The Appointeeship Service supports vulnerable adults who are unable to manage their financial affairs independently and have no suitable person available to do so on their behalf. Acting as a Department for Work and Pensions (DWP) Appointee, the service manages welfare benefits, income, and essential expenditure to ensure clients' financial needs are met, their wellbeing is promoted, and they are safeguarded from financial abuse or hardship.
An Appointee can provide help to those individuals who are unable to claim the correct benefits, paying bills or managing income and outgoings. The Appointee can act on a temporary or permanent basis.
Overview of the Role
The Appointee Manager is responsible for the day-to-day management and development of the Appointeeship team, ensuring the delivery of a high-quality, person-centred, and compliant service. The postholder will provide line management to a small team of Appointee Officers and an administrator, while maintaining responsibility for a caseload of clients.
The role ensures compliance with relevant legislation, regulations, organisational policies, and financial procedures while promoting best practice and safeguarding vulnerable adults.
Key Responsibilities
Team leadership and management
· Line manage a small team of appointees. Providing supervision, guidance, and support.
· Conduct regular one-to-one meetings, performance reviews, and development discussions.
· Allocate cases and monitor workloads across the team.
· Lead recruitment, induction, and training of new team members.
· Ensure safeguarding concerns are identified, reported, and managed appropriately.
· Investigate and respond to complaints, incidents, and service concerns.
Service Delivery
· Responsible for claiming and managing benefits.
· Ensure that all funds held for the client are being used in their best interest.
· Responsible for budgeting individual clients and ensuring outgoings are within budget
· Ensure personal money is made available for the client.
· Completion of DWP forms and financial assessments for Local Authorities.
· Ensure all personal data is kept secure and under GDPR rulings
· Ensure benefit knowledge is kept up to date by attending training courses and using Gov.uk websites
About Disability Together
Disability Together exists to ensure people with physical, learning and/or sensory disabilities and D/deaf people with BSL can make an active and equal contribution in society.
Benefits
In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- Flexible working options, hybrid options
- Supportive culture
- 25 days annual leave plus bank holidays increasing with length of service.
- Contributory pension scheme (conditions apply)
- Training and development opportunities.
- Cycle to work scheme
- Fully Accessible office with on-site parking
Closing Date
5pm Thursday 16th July 2026
Interview Date
Friday 24th July 2026
Disability Confident
Disability Together strives to be user-led in all that we do and we welcome applications from disabled and D/deaf people.
All disabled and D/deaf people who meet the essential requirements against the person specification will be offered an interview.
This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.
Please Note: All applications have to be received by a completed application form which can be downloaded from our website. https://disabilitytogether.org.uk/get-involved/work-with-us/job-opportunities/ and returned to [email protected] the closing date.
An enhanced DBS check is required for this post.
For further details, full job description, personal specification and application pack, please:
Visit our website: www.disabilitytogether.org.uk,
Email us: [email protected], or
Telephone us: 01392 459222.
Please contact us if you require the application pack in a different format or any other reasonable adjustments.
Pay: £31,514.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
