Job Advert
Customer Service Assistant – Bowling
Ocean Exmouth
Looking for a role that’s fun, fast-paced and full of variety?
At Ocean Exmouth, no two days are the same. From family bowling trips and birthday parties to group events and nights out, we're all about creating great experiences and lasting memories for our customers.
We’re looking for friendly, enthusiastic Customer Service Assistants to join our Bowling team. If you enjoy working with people, thrive in a busy environment and love being part of a supportive team, we'd love to hear from you.
What you'll be doing
As a Customer Service Assistant, you'll play a key role in ensuring every customer has an enjoyable and memorable visit. Your responsibilities will include:
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Welcoming customers and helping them get started with their bowling experience
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Supporting the day-to-day operation of the bowling lanes and resolving basic lane issues
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Keeping bowling areas clean, safe and well-presented
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Assisting with parties, group bookings and special events
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Providing excellent customer service and creating a fun, friendly atmosphere
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Working alongside colleagues across Ocean to deliver a great overall guest experience
What we're looking for
We're seeking someone who brings energy, enthusiasm and a positive attitude to every shift.
Ideally, you'll have:
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Excellent customer service and communication skills
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A friendly, approachable personality
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The ability to work well as part of a team
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Confidence working in a busy, customer-focused environment
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Flexibility to work evenings, weekends and bank holidays
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A willingness to learn and get involved wherever needed
Experience isn't essential – we'll provide training and support to help you succeed.
What you'll get in return
At LED Group, you'll be joining a supportive team where your contribution is valued. Alongside competitive pay, you'll enjoy a range of benefits including:
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Complimentary gym and swim membership
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Staff Perks Discount Card with savings of up to 20% at selected food outlets and venues
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Access to My Staff Shop employee discounts
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Employee Assistance Programme and confidential counselling service
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Free bowling for you and members of your household at Ocean
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Free soft play access for dependent children at Ocean
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Above & Beyond Awards recognising outstanding contributions
About LED Group
LED Group is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, respected and able to thrive.
