THE ROLE
Previous experience in an IT support, infrastructure, field engineering, or technical services role is a key requirement.
The Junior IT Project Manager role sits between a Project Coordinator and an IT Project Manager, offering the opportunity to take on greater ownership while still remaining closely involved in the practical day-to-day detail that keeps projects moving. This person will support the planning, coordination, administration and delivery of client projects, ensuring tasks are tracked, stakeholders are updated, engineers are organised and deadlines are kept on course. They should be comfortable handling routine but important project activity, while also developing the confidence to oversee larger pieces of work with increasing independence.
This is an ideal step-up role for someone with hands-on IT engineering experience who is ready to move into a more project-focused position. The role would suit someone who understands technical delivery, can communicate confidently with engineers and clients, and wants to develop their project management skills while remaining close to the technical detail.
KEY RESPONSIBILITIES
- Coordinate day-to-day project tasks and updates.
- Keep clients informed on project progress.
- Manage Microsoft 365 migration, server and infrastructure projects
- Prepare project documentation and handover notes.
- Review technical progress with engineers to ensure project tasks are completed correctly.
- Monitor project budgets and time allocation.
- Update project records in internal systems.
- Support project communication between teams.
- Ensure handovers are completed properly.
- Identify improvements to project processes.
- Coordinate project engineers and hold them accountable for agreed actions, updates and deadlines.
EXPERIENCE AND SKILLS NEEDED
- Previous experience in an IT support, infrastructure, field engineering, or technical services role is a key requirement.
- Practical understanding of Microsoft 365, networking, endpoint setup, backup, security, and infrastructure projects.
- Comfortable translating technical detail into clear updates for clients and internal teams.
- Confident working with engineers and holding them accountable for project tasks and deadlines.
- Able to understand technical project requirements and challenge whether work has been completed properly.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Employee mentoring programme
- Free parking
- Gym membership
- On-site parking
Application question(s):
- Experience as an IT engineer is essential. What engineering experience do you have?
- Why would you like to work at MCS?
Work Location: In person
