The Role
You’ll be at the heart of the Rose & Ramble experience, crafting our signature drinks, keeping the café running smoothly, creating our popular açai bowls and delivering exceptional service with a smile. You’ll need to be able to work in a fast paced environment making matcha & coffee, bagels & bowls ensuring the space stays clean and welcoming.
Your Responsibilities
● Knowledge of how to make great coffee, latte art, & keeping your station clean and tidy
● As well as barista role, you will be trained in all areas so that you can prepare and serve our full menu, including: Açai bowls, Superfood smoothies, Fresh bagels, Overnight oats (prepped and served fresh)
● Follow recipes and portion guidelines to maintain quality and consistency
● Stay efficient and organised during peak hours
● Customer Service & Till Operation is a major part of this role you need to be great with people
● Greet customers with energy and enthusiasm, making them feel part of the R&R
community
● Take orders, handle payments, and provide product recommendations
● Maintain an upbeat and positive atmosphere, even during busy periods
Prep & Cleaning
● Assist with daily prep, including portioning ingredients and stocking stations
● Keep the workspace, kitchen, and customer areas clean and tidy at all times
● Follow all health and safety regulations for food handling and hygiene
Who We’re Looking For
A positive, friendly, and approachable personality
Passionate about healthy food and an active lifestyle
Comfortable in a fast-paced environment and able to multitask
Barista experience is essential.
Reliable, hardworking, and a team player
Available for flexible shifts, including weekends and bank holidays.
Why Join Rose & Ramble?
Be part of a growing brand with big ambitions
Work in a vibrant, positive, and energetic environment
Full training provided.
Staff discounts and the opportunity to grow with us
If you’re ready to bring tropical energy to Hereford and be part of something exciting, we’d love to hear from you!
Pay: From £12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
Application question(s):
- A customer walks in and it’s their first time. They look a bit unsure, the menu feels overwhelming, and there’s a small queue behind them.
What do you actually say and do in that moment to make them feel comfortable, keep the queue moving, and give them a great experience?
- Rose & Ramble isn’t just a café, we’re building something much bigger with a strong focus on experience, energy, and growth.
What about what we’re building genuinely interests you, and how do you see yourself growing here over the next 12–24 months?
- Tell us about a time you had to adapt your behaviour or communication style for someone very different to you (e.g. a nervous customer, someone upset, or someone you didn’t naturally connect with). What did you do, and what was the outcome?
- Can you give me 3 ways that you would make a customers experience at Rose & Ramble memorable, to the point that they would go and tell their friends about it?
- Do you have any previous Barista or Hospitality experience?
Work Location: In person
