Job Description
Job Title
Interim General Manager (Recovery & Operations)
Reports to: Centre Director
Responsible for: Registered Managers, Operations Team, Ancillary Services and Operational Support Staff
Location: Antonine Court Ltd
Contract: Fixed Term (6–12 months, with potential to become permanent)
Hours: 40 hours per week (flexibility required)
Salary: £20 per hour
Job Purpose
The Interim General Manager will provide strong operational leadership during an important period of organisational improvement and recovery.
Working closely with the Centre Director and Board of Directors, the postholder will ensure that agreed improvement actions are delivered, operational systems are embedded, services remain safe and effective, and staff are supported to achieve high standards of care.
This role will have responsibility for the day-to-day management of operations across Antonine Court, allowing the Centre Director to focus on strategic leadership, organisational development, governance and external relationships.
Main Responsibilities
Operational Leadership
- Provide day-to-day operational leadership across all Antonine services.
- Ensure services operate safely and efficiently.
- Support Registered Managers in delivering high-quality services.
- Monitor staffing levels and deployment.
- Ensure effective communication across teams.
- Lead daily operational meetings.
Recovery Programme
Lead implementation of the organisational recovery programme by:
- Monitoring improvement plans.
- Ensuring actions are completed within agreed timescales.
- Holding managers accountable for progress.
- Reporting progress to the Centre Director and Board.
- Preparing evidence for regulatory inspections.
Quality Assurance
Ensure robust quality assurance systems are operating through:
- Regular service audits.
- Care plan audits.
- Medication audits.
- Health & Safety audits.
- Staff file audits.
- Observation of practice.
- Environmental inspections.
- Incident trend analysis.
Ensure actions arising from audits are completed.
Compliance
Ensure compliance with:
- Care Inspectorate requirements
- SSSC requirements
- Health and Safety legislation
- Employment legislation
- Organisational policies
- Contractual requirements
Leadership
Support and develop managers through:
- Regular supervision
- Coaching
- Performance management
- Development planning
- Monitoring objectives
Promote a positive, accountable culture.
Workforce Management
Oversee:
- Recruitment
- Induction
- Mandatory training
- Staff rotas
- Safer staffing
- Sickness absence
- Staff wellbeing
Health & Safety
Ensure:
- Premises remain safe.
- Fire safety systems operate effectively.
- Risk assessments remain current.
- Vehicles are compliant.
- Equipment servicing is completed.
Governance
Prepare reports for:
- Centre Director
- Board of Directors
- Commissioners
- Care Inspectorate
Maintain organisational dashboards and KPI reporting.
Partnership Working
Develop positive relationships with:
- Families
- Commissioners
- Care Inspectorate
- Local Authorities
- Health professionals
- External partners
Represent Antonine professionally.
Person Specification
Essential
- Degree or equivalent leadership qualification. SVQ level 9 or Registered Managers Award
- SVQ level 4.
- Significant senior management experience.
- Experience managing regulated care services.
- Strong operational management skills.
- Experience leading organisational change.
- Experience with inspections and regulatory compliance.
- Excellent leadership skills.
- Strong communication skills.
- Excellent organisational skills.
- Ability to prioritise competing demands.
- High emotional intelligence.
- Full UK driving licence.
Desirable
- Registered Manager experience.
- Multi-site management experience.
- Project management qualification.
- Experience of organisational turnaround.
- Charity sector experience.
- Knowledge of Scottish Health & Social Care Standards.
- Experience working with Boards of Directors.
Key Performance Indicators
- Improvement actions completed on time.
- Regulatory compliance maintained.
- Audit programme completed.
- Reduction in incidents.
- Staff compliance above 95%.
- Training compliance above 95%.
- Care plans and reviews up to date.
- Positive feedback from commissioners.
- Positive inspection outcomes.
- Strong staff engagement.
Values
The successful candidate will demonstrate:
- Compassion
- Integrity
- Accountability
- Respect
- Professionalism
- Transparency
- Continuous Improvement
Pay: £20.00 per hour
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
