Reporting Structure
Direct Reports: Production Manager
Responsible for: Overseeing all production and packing staff during assigned shift periods.
Overall Objectives
· Manage staff and production processes to ensure quality, legal compliance, health and safety, food hygiene, and technical standards are maintained according to statutory and customer requirements.
· Ensure that quality products are consistently produced, adhering to technical documentation, recipes, and standardized mixing and baking procedures.
· Document and report all issues promptly to the appropriate department, the Production Manager, Factory Manager, or Managing Director.
· Organize training and provide support for both direct and indirect reports as needed.
Accountabilities
· Ensure that Cakehead food safety and quality standards are consistently met.
· Oversee Health and Safety practices within the factory and surrounding areas through audits, toolkits, safe work systems, and risk assessments, with the support of management. Ensure all team members follow company Health & Safety policies and procedures.
· Compile production sheets and generate required reports at the end of each shift. Verify that all paperwork, including labelling and tracing procedures, is completed throughout the day.
· Manage the processing and packing areas, covering frozen, chilled, and ambient products.
· Plan and organize production schedules in advance and adjust as necessary during shifts to ensure correct packing according to specifications. Monitor and adapt to changes in customer requirements as needed.
· Produce high-quality products by following all quality and food safety procedures and controlling overproduction in alignment with customer forecasts.
· Collaborate with the technical department, including quality assurance staff, to ensure products meet factory and customer specifications, and address non-conformances throughout the production process. Ensure non-compliant products are withheld from shipment to minimize complaints.
· Work with the Production Manager to plan effective production processes, ensuring efficiency, customer satisfaction, and minimal waste. Maintain accurate records of all stock.
· Deploy labour effectively across the bakery through management of time and attendance.
· Manage and develop reporting staff, documenting training needs for primary and secondary roles. Track the development of staff with multi-area skills as potential supervisors in coordination with HR for succession planning.
· Assist in recruitment efforts and ensure the right individuals are placed in the right roles. Manage performance issues, including attendance and timekeeping, in collaboration with the HR department.
· Investigate and report on all workplace injuries and accidents.
· Ensure all activities comply with organizational requirements for quality, food safety, health and safety, legal standards, policies, procedures, and the company's duty of care.
Note: This job description is indicative of the role's scope. Additional duties may be required based on business needs.
Critical Skills:
- Strong communication and interpersonal skills
- Attention to detail
- Teamwork and collaboration
- Awareness of Health, Safety, and Environmental (HSE) standards
- Proficiency in IT
- Effective planning and organizational skills
Key Measurements:
- People Management
- Production Planning
- Training and supporting direct and indirect reports
- Waste Management and reporting to ensure cost control
- Good Manufacturing Practices (GMP) Standards
Job Type: Full-time
Pay: £37,000.00-£40,000.00 per year
Work Location: In person
