Receptionist
Location: Belfast
Job Type: Full-time, Permanent
Workplace: Office-based
The Opportunity
A leading professional services organisation is seeking a polished and professional Receptionist to join its Belfast office.
Acting as the first point of contact for visitors, clients and colleagues, you will play an important role in ensuring the office delivers a welcoming and professional experience at all times.
The position combines reception, switchboard, meeting-room coordination and general administrative support.
Key Responsibilities
Reception & Visitor Management
- Welcome visitors in a professional and friendly manner
- Manage visitor sign-in procedures
- Ensure guests are collected promptly by the relevant member of staff
- Maintain a tidy, professional and welcoming reception area
- Offer refreshments and ensure visitors are comfortable
- Liaise with Facilities, Security and office management where required
Switchboard & Communication
- Act as the first point of telephone contact
- Answer, screen and transfer calls efficiently
- Handle enquiries professionally and discreetly
- Take messages and direct queries to the appropriate person
- Maintain a consistently high level of customer service
Meeting Rooms & Facilities
- Manage meeting-room bookings and diaries
- Coordinate bookings to avoid clashes
- Ensure meeting rooms are tidy and correctly prepared
- Report equipment, maintenance or facilities issues
- Support the smooth day-to-day running of the office
Administration
- Provide general administrative support
- Copy, scan and distribute documentation
- Manage incoming and outgoing post
- Coordinate courier collections and deadlines
- Assist with document binding
- Maintain shared office and kitchen areas to a high standard
Essential Criteria
- Previous experience within reception, administration or a customer-facing office environment
- Excellent verbal and written communication skills
- Strong organisational and time-management skills
- Professional telephone manner
- Good attention to detail
- Confident using Microsoft Word, Excel and Outlook
- Comfortable using office equipment and telephone systems
- Ability to prioritise tasks and remain calm under pressure
Personal Attributes
- Professional, courteous and approachable
- Proactive and dependable
- Highly organised
- Strong customer-service focus
- Comfortable dealing with clients and colleagues at all levels
- Able to work effectively as part of a team
What’s on Offer
- Permanent opportunity within a professional Belfast office
- Supportive team environment
- Career development opportunities
- Exposure to a large international organisation
Work Location: In person
