Operations Lead
Location: CHEP Durham, Spennymoor, DL16 6JE
Type: Full Time, Permanent Monday to Friday days.
Lead a newly restructured operation and help build a high-performing, data-driven culture.
CHEP is looking for an experienced Operations Lead to join our Durham site during an exciting period of transformation and investment. Reporting to the Plant General Manager , you'll lead Production and Yard Operations through a team of Supervisors and frontline leaders, helping shape the future of the site.
This is a highly visible leadership role with responsibility for developing people, improving operational performance, embedding new ways of working, and driving a culture of accountability, continuous improvement, and operational excellence.
If you're passionate about people leadership, operational performance, and leading change, we'd love to hear from you.
What We're Looking For
- Proven leadership experience within a manufacturing, production, logistics, or operational environment.
- Experience leading and developing Supervisors, Team Leaders, or frontline managers.
- Strong understanding of KPIs, operational performance, and data-led decision making.
- Experience driving continuous improvement and operational efficiency initiatives.
- Confident managing employee relations, performance management, and disciplinary processes.
- Strong Health & Safety focus and commitment to operational excellence.
- A coaching leadership style with a passion for developing talent and building capability.
- Resilient, collaborative, and comfortable leading through change.
Key Responsibilities
- Lead Production and Yard Operations through a team of Supervisors and frontline leaders.
- Embed and develop the site's new operating structure.
- Drive performance through effective use of operational data, KPIs, and performance metrics.
- Develop leadership capability through coaching, mentoring, and succession planning.
- Deliver continuous improvement initiatives that improve productivity, efficiency, and performance.
- Foster a culture of accountability, engagement, and operational excellence.
- Manage employee relations activities and support organisational change initiatives.
- Ensure high standards of Health & Safety, compliance, and operational performance.
Why Join CHEP?
- Opportunity to shape a newly restructured operation.
- Significant influence over culture, leadership capability, and site performance.
- Ongoing investment and improvement projects across the Durham site.
- High level of autonomy and visibility within the business.
- Opportunity to make a lasting impact while developing your own career within a global organisation.
What's In It For You?
- Competitive salary
- Annual bonus opportunity, typically 10% of base salary
- Single Private healthcare.
- Share scheme.
- Flexible benefits package.
- 25 days holiday plus the option to buy and sell additional leave.
- Enhanced pension scheme.
- Life Assurance and Employee Assistance Programme.
About CHEP
CHEP is a global leader in supply chain solutions, helping move more goods to more people, in more places than any other organisation on earth. Join us and play a key role in building a safer, smarter, and more effective operation at our Durham site.
Work Location: In person
