Administrator - Full Time
Hours: 37.5 hours per week
Working Pattern: Monday to Friday, 9:00am - 5:00pm
Start Date: Mid-August (TBC)
Looking for a varied office role where your work really makes a difference?
Join our friendly care home team as an Administrator and play a vital role in keeping everything running smoothly behind the scenes. This is an excellent opportunity for someone who enjoys organisation, administration and working with people in a rewarding environment.
Working closely with the Home Manager, you'll be at the heart of the home's day-to-day operations, supporting colleagues, residents and their families while ensuring our administrative and financial processes are accurate, efficient and compliant.
What you'll be doing
As our Administrator, you'll be responsible for:
- Managing the home's administration systems and ensuring accurate records are maintained.
- Supporting financial processes, including income collection, payroll administration and budget reporting.
- Maintaining effective administration and financial systems that meet company and regulatory requirements.
- Producing accurate reports and ensuring all documentation is completed to a high standard.
- Supporting the Home Manager and helping oversee reporting systems in their absence.
- Managing residents' personal monies with professionalism and confidentiality.
- Ensuring compliance with CQC standards, company procedures and data protection requirements.
What we're looking for
You'll be someone who is organised, professional and enjoys working in a busy office environment.
You'll ideally have:
- Level 2 Business Administration or Level 2 Customer Service qualification.
- Previous experience in an administrative or office-based role.
- Experience of financial administration, payroll, debt management, income collection or budgeting.
- A good understanding of confidentiality, data protection and handling sensitive information.
- Knowledge of health and safety within the workplace.
- Strong IT skills and confidence using a range of computer systems and Microsoft Office packages.
- Excellent organisational skills with great attention to detail.
- The ability to work independently while also being a valued member of a supportive team.
Why join us?
This is more than an administration role. You'll become part of a welcoming team where your work directly supports the delivery of outstanding care for older people.
We offer:
- Monday to Friday working - no weekends.
- A supportive and friendly working environment.
- Opportunities for learning, development and career progression.
- A role where every day is varied and your contribution is genuinely valued.
Apply today
If you're an organised administrator with excellent attention to detail and enjoy making a positive impact behind the scenes, we'd love to hear from you.
Please note: All applicants must already hold the legal right to work in the UK to apply for this role.
Holmpark in Birmingham is home to well trained and helpful staff with rooms for up to 39 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- Good public transport links with easy access to Holmpark from Town and surrounding community
- We pride ourselves on the quality of our catering, with our chef preparing meals daily from fresh, seasonal ingredients
- Rated Good by CQC
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated rewards website
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
