Lead Product Manager - Salesforce - £63,696 (including market factor uplift)
About Us
We’re Avon and Somerset Police. We serve diverse communities across the South West, working to protect, serve and build safer communities. Our Digital, Data and Technology teams play a vital role in enabling frontline policing through modern, user-centred technology.
We are committed to innovation, continuous improvement and delivering high-quality digital services that support both our officers and the public.
About You
You will be an experienced Product Manager with strong Salesforce expertise and a proven ability to deliver complex digital products at scale.
Job Role Overview
An exciting opportunity has arisen for a Lead Product Manager – Salesforce to join our Digital & Technology team on a permanent basis. This role sits within our IT directorate of over 130 staff. You will be part of the Digital Experience leadership team - a friendly and welcoming group of professionals who exist to innovate and improve the digital experiences of colleagues across the constabulary, as well as the public that we serve.
Based at Police Headquarters, Portishead, this is a hybrid role requiring attendance in the office 1-2 days per week, with occasional travel to other police sites. Access to fleet vehicles will be available for business travel. A full UK driving licence is essential.
As Lead Product Manager, you will play a pivotal role in shaping and delivering the vision, strategy and roadmap for our Salesforce platform. You will ensure that Salesforce supports operational policing, enhances user experience and drives efficiency across the organisation.
You will work closely with other Product Managers, User Researchers, technical teams and senior stakeholders to translate organisational needs into scalable, secure and value-driven solutions. You will lead product direction, prioritisation and delivery, ensuring Salesforce remains a high-performing and continuously evolving platform.
Success in this role will be demonstrated through the delivery of impactful, user-focused Salesforce solutions that enable effective policing, streamline processes and support strategic objectives.
Key Responsibilities
Define and own the Salesforce product vision, roadmap and strategy aligned with organisational goals
Lead the delivery and continuous improvement of Salesforce-based solutions across the force
Strong stakeholder management skills with the ability to influence at senior levels
Leadership capability, with experience guiding multidisciplinary teams
Oversee integration with wider digital and IT services across the organisation
Essential skills and experience:
Significant experience leading Salesforce product management and delivery
Strong understanding of Salesforce (e.g. CRM, Service Cloud, integrations)
Experience working within Agile environments, including backlog management and sprint planning
Excellent stakeholder management skills, including engagement at senior level
Ability to translate business needs into technical and product requirements
Strong leadership and communication skills
What We Offer
A permanent opportunity in a purpose-driven organisation
Competitive salary and Local Government Pension Scheme
Flexible and hybrid working options
Generous annual leave entitlement
Opportunities for professional development and training
The chance to make a meaningful impact supporting public safety
In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to:
[email protected]
Interviews are due to take place from week commencing 14th September.
To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.
The basic salary for this role is £54,696 - £58,431, with an additional market supplement payment of £9,000 (subject to annual review).
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About us
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Pension Benefit
A pension that grows with you, whatever stage you’re at
Alongside your salary, you’ll be enrolled in the Local Government Pension Scheme (LGPS), administered by Peninsula Pensions. This is a high‑quality defined benefit pension, providing a secure, inflation‑linked income for life, based on your earnings and length of service.
If you’re early in your career, it’s a valuable way to start building long‑term financial security from day one, with employer contributions that significantly boost the value of every pound you pay in.
If you’re more experienced, the scheme offers a level of certainty and stability that is now rare, helping you plan confidently for the future with predictable retirement income and benefits for your dependants.
Find out more: https://www.peninsulapensions.org.uk/local-government/
Diversity & Inclusion
Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring.
Click to; find out more about our benefits and culture
Closing Date
We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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Blended Working/ Hybrid Working
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Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.
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Important information before you commence an application (for external applicants)
You will require the following detail to complete this application form:
National Insurance Number
Identification Detail e.g. passport
Address information including proof
Referee information
Full employment history including dates and any qualifications you may have attained
Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have
If the role requires you to drive you will also be required to upload details from your full driving licence including photos.
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Important information before you commence an application- for ALL applicants
The application system only remains active on a single page for a period of 60 minutes.
Please ensure you allow time to complete your application fully as part complete pages do not save.
If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.
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