Regional Branch Manager
Location: M Barnwell Services HQ - Bristol (Clevedon)
Office Based Only
The Regional Branch Manager will be responsible for leading and managing a team of sales
professionals to achieve sales targets and expand our customer base. This role requires strong
leadership, excellent communication skills, and a deep understanding of sales strategies and
customer relationship management. The successful candidate will lead by example, support and
motivate the sales team and develop strategies to maximize sales opportunities and work towards
achieving sales targets.
Key Responsibilities
Team Leadership and Development:
Supervise and support the sales office team, ensuring clear communications, efficient
workflows and high morale
Provide training, mentorship and develop a team of sales coordinators to enhance their
performance and skills
Promote and encourage a positive and collaborative team environment
Conduct regular performance reviews and provide feedback
Sales Strategy and Execution:
Develop and implement effective sales strategies to achieve set Company sales targets
Monitor and analyse sales performance data to identify areas for improvement
Conduct market research to identify new sales opportunities and potential customers
Customer Relationship Management:
Build and maintain strong relationships with key customers and stakeholders
Act as a primary point of contact for major clients and address any sales-related issues
or inquiries
Ensure high levels of customer satisfaction and retention
Sales Operations Management:
Oversee the day-to-day operations of the sales team, including quotes, order processing,
inquiries, presentations, and negotiations
Monitor and manage sales pipelines, targets and account performance
Ensure accurate and timely reporting of sales activities and results
Coordinate with internal departments to support sales efforts
Prepare regular sales reports, track and analyse key trends and providing insights to The
Board
Stay updated on industry trends, market developments, and competitor activities
Process Improvement:
Identify areas for process improvement and implement best practices, to enhance
efficiency, sales growth and customer satisfaction
Develop and update standard operating procedures (SOPs) for sales operations
Utilize technology and systems to enhance efficiency and accuracy in sales processes
