Overview
We are seeking a dynamic and experienced Front of House Manager to oversee daily operations within our vibrant hospitality establishment. The ideal candidate will possess strong leadership skills, a passion for delivering exceptional customer service, and a solid background in pub, restaurant or hotel environments. This role offers an exciting opportunity to lead a dedicated team, ensuring smooth service delivery and maintaining high standards of food safety and hospitality. Previous experience in food preparation and supervising teams will be highly valued.
Duties
- Lead and supervise front-of-house staff to ensure excellent customer service and efficient operations
- Oversee reservations, seating arrangements, and guest flow to optimise the dining experience
- Manage staff training to foster a motivated team environment
- Ensure compliance with food safety regulations and maintain cleanliness standards across the venue
- Assist with food presentation and service when necessary, including serving guests and supporting food production teams
- Handle guest enquiries, complaints, and special requests with professionalism and tact
- Coordinate with kitchen staff to ensure timely delivery of orders and smooth communication between front and back of house
- Monitor stock levels of dining supplies and assist in ordering to maintain operational efficiency
Experience
- Proven supervising experience within a restaurant, hotel, or hospitality setting
- Strong team management skills with the ability to motivate staff and foster a positive working environment
- Extensive knowledge of food safety standards, food preparation, cooking, and food presentation techniques
- Experience in food service roles such as serving or barista work is advantageous
- Familiarity with culinary processes, food production, and kitchen operations is desirable
- Previous leadership roles demonstrating organisational skills and the ability to manage busy service periods effectively
- Knowledge of hospitality industry best practices including customer service excellence and operational management
This role offers an engaging environment for professionals passionate about hospitality, culinary arts, and team leadership. Candidates with a background in restaurant or hotel experience are encouraged to apply.
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
