Join a Leading UK Plant Displays Company – Where creativity blossoms
About The Benholm Group
For over 30 years, The Benholm Group has been transforming spaces with beautiful plant displays, living walls, and creative biophilic design solutions. We are a UK company known for our creativity, quality, and expertise in bringing nature indoors through stunning real and artificial planting schemes. Our work helps create healthier, happier environments across offices, retail spaces, hospitality venues, and public buildings throughout the UK.
Why Choose Benholm as Your Next Career Move?
· Family Values, Professional Growth: As a family-owned business, we genuinely care about our people. You're not just an employee number here - you're part of the Benholm family
· Deep Community Roots: With three decades serving UK businesses, we've built lasting relationships and have an outstanding reputation you can be proud to represent
· Industry Leaders: We're at the forefront of the exciting plant design world, creating beautiful green spaces that improve wellbeing and productivity
· Genuine Work-Life Balance: Flexible working arrangements that actually work for you, with a supportive team that understands life happens
· Career Development: Full training provided, plus ongoing professional development opportunities in this growing green design sector
· Modern Facilities: Beautiful head office in Falkirk, central Scotland with excellent amenities, free onsite parking, and easy motorway access
The Role
Hours: 42.5 hours per week, Monday to Friday
Location: Modern head office near Falkirk (3 miles from Bathgate, 5 miles from Falkirk)
Reports to: Head of Business Development
Salary: £33,000 P/A
Role Overview:
The Business Development Representative is a key role responsible for driving new business opportunities through proactive lead generation within targeted market sectors.
Operating primarily from the office, the role focuses on generating, qualifying, and securing high-quality meetings for the Directors to convert into sales opportunities.
You'll be the friendly face of Benholm, reaching out to potential clients, researching new opportunities, and creating that crucial first connection. Think of yourself as the bridge between our incredible services and the businesses that could benefit from them.
Success in this position requires a highly motivated, target-driven individual with strong communication skills and a resilience to achieve both activity and output-based objectives.
What You’ll Be Doing
Lead Generation & Opportunity Development
- Proactively identify and research new business opportunities across targeted sectors throughout the UK.
- Connect with key decision-makers to introduce Benholm and uncover potential opportunities.
- Take an inquisitive approach to understanding where Benholm’s services could add value.
- Support the growth of our UK-wide network, including developing relationships and opportunities in London.
Lead Qualification
- Engage with prospects to understand their needs, interests, and potential fit with Benholm’s services.
- Qualify opportunities against agreed criteria before passing them to the sales team.
- Record accurate and detailed prospect information in the CRM.
Appointment Setting & Networking
- Book qualified appointments, introductory meetings, and opportunities for the sales team and Directors.
- Build relationships through professional outreach, networking, and consistent follow-up.
- Provide clear handovers so the sales team can progress specifications, quotations, and proposals.
Opportunity Creation & Sales Support
- This is a lead generation role rather than a traditional sales role. It requires someone who enjoys connecting with people, asking the right questions, and taking a genuinely inquisitive approach to uncovering opportunities wherever they may exist.
- Focus on identifying opportunities to quote rather than closing sales directly.
- Maintain a consistent, organised approach to calls, conversations, follow-ups, appointment booking, and networking.
- Work as a key part of the wider business development team, helping create opportunities that can be progressed by others.
- Once opportunities are qualified, they are handed over to the sales team, who will manage specifications, quotations, and closing the deals.
Role Fit
- This role would not be suited to someone primarily motivated by closing orders, chasing personal revenue bonuses, or needing the buzz of a direct sales environment.
- It would be ideal for someone who is motivated by opening doors, building relationships, uncovering opportunities, and supporting the success of the wider team.
- Whilst this role is an office- based position, there may be opportunities to go out to visit clients, attend networking events, etc.
Performance & Continuous Improvement
- Achieve agreed targets for qualified leads, appointments booked, and opportunities identified.
- Review activity and outcomes to improve approach, messaging, and results.
Reporting & CRM
- Keep CRM records accurate, complete, and up to date.
- Report on activity, pipeline development, and opportunities uncovered.
- Share market feedback, trends, and insights that may support future business development.
Key Performance Indicators (KPIs):
- Number of connected calls/conversations (Meaningful Sales Interactions/MSIs)
- Number of qualified leads generated
- Value and quality of pipeline created
- Number of meetings booked for Directors
What We're Looking for Essential:
· Proven experience in telesales, telemarketing, or internal sales roles
· Experience using CRM systems
·
Skills & Experience:
Proven track record of meeting targets and KPI’s
· Strong communication and interpersonal skills
· Confident and professional telephone manner
· Ability to engage and influence decision-makers
· Highly target-driven with a strong work ethic
· Organised, self-motivated, and resilient
· Experience using CRM systems (preferred)
Personal Attributes:
· Resilient and persistent, with a positive mindset
· Commercially aware with a natural curiosity about client needs
· Strong attention to detail and quality
· Team player with a proactive attitude
Don't worry if you've never worked with plants or interior design before – we'll provide comprehensive training. What matters most is your enthusiasm, professionalism, and ability to build genuine connections with people.
Why Our Team Love Working Here
"The variety is brilliant – one day I'm researching innovative office spaces, the next I'm at a networking event meeting fascinating business owners. Plus, the team genuinely supports each other."
"It's refreshing to work for a company that's been consistently successful without losing its family feel. The management actually listens to ideas and invests in our development."
"I love that we're helping businesses create healthier workspaces. It feels meaningful, and our clients are always thrilled with the results."
Ready to Grow Your Career with Us?
This is an exceptional opportunity to join a thriving, values-driven company at an exciting time of growth. You'll have the support of an experienced team, excellent training, and the chance to represent a brand that businesses across the UK know and trust.
If you're ready to take your business development career to the next level with a company that truly values its people, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £33,000.00 per year
Benefits:
Application question(s):
- Experience using CRM systems
- Can you please provide a cover letter to tell us about yourself
Experience:
- Telesales, telemarketing or internal sales roles: 1 year (required)
Work Location: In person
